External Communications Manager

Ericsson; Stockholms kommun; Hybrid; SEK 700,000 - 1,000,000; Full time

Job summary

Ericsson Stockholm is seeking an External Communications Manager to strengthen employee engagement, build trust, and elevate Ericsson as a leading telecom networks provider. You will shape external and internal messaging for the Networks business, with a focus on AI-driven content and social media to reach technical audiences.

In this role you will coordinate with global teams, produce press material, monitor performance with data insights, and help senior leadership communicate with clarity and

Qualifications

• 5+ years of external communications experience.
• Digital native with campaigns on social media and understanding of reach/engagement.
• Ability to write and create human, impactful content.
• Confident using AI tools to draft, edit and experiment.
• Data-driven with clear performance insights to inform decisions.
• Self-starter who collaborates across teams and solves problems.
• Treats internal communications with same energy and makes employees ambassadors.

Responsibilities

• Devise and implement a social media plan elevating the voice of Networks’ senior leadership in the network evolution debate.
• Create an AI-driven, social-first content programme delivering regular high-quality content.
• Support news delivery and traditional media coverage by collating stories, preparing press releases, and briefing spokespeople.
• Create and manage a data and intelligence engine to inform opportunities and measure content performance.

Skills

Social media campaigns

AI-driven content creation

Data-driven insights

Content writing & storytelling

Cross-functional collaboration

External communications

Job description

About This Opportunity

The External Communications Manager will join Ericsson Networks’ integrated external and internal communications team to strengthen employee engagement, build trust and strengthen preference for Ericsson as the leading provider of telecommunications networks.

It is an exciting time to join Ericsson as we build the Internet of Things on the 5G network, embed AI into our products, evolve to meet the changing needs of existing and potential customers, and envisage network evolution towards an AI-native 6G network.

What You Will Do

• Devise and implement a social media plan that elevates the voice of Networks’ senior leadership in the network evolution debate, communicates product capability to technical audiences and stimulates interest, understanding and trust among relevant influencer audiences.
• Create an AI-driven, social-first content programme that produces a regular cadence of high-quality content that amplifies news, celebrates achievements and engages target audiences with stimulating and accessible ideas.
• Support the delivery of a smooth flow of news and traditional media coverage, working with colleagues across the world to collate stories, prepare press releases, and brief trade media and executive spokespeople.
• Create and manage a data and intelligence engine that informs the team about upcoming opportunities and developments and how our content is performing.

The Skills You Bring

• 5+ years of proven experience in external communications or a related field.
• You are a digital native and excited about how communications content and channels are evolving. You have driven campaigns on social media and have a practical understanding of how social-media algorithms affect reach and engagement.
• You understand how large organisations communicate but you speak in a human way and avoid corporate language. You can write and create content in a way that is fresh and impactful.
• You are confident using AI tools to draft, edit and experiment. You see AI as a creative collaborator.
• You are confident using data to generate insights that provide a clear understanding of performance and help inform decisions.
• You are a self-starter who jumps into challenges, gets energized by solving problems, and is always looking for ways to level up how we communicate.
• You build strong relationships and genuinely enjoy working across teams to make great work happen.
• You bring good judgment, curiosity, and a willingness to jump in wherever the team needs you.
• You approach internal communications with the same vigour as you do external communications and you treat employees as important ambassadors who can share and amplify company messages.

Application

We look forward to your application with CV in English. Please note that we do not accept, proceed, or respond for applications sent via e-mail. We expect at least 3 days attendance per week at the office.

Last day to apply: 11th of September, 2026

If you have specific questions, you are welcome to contact Raheleh Rouhani, Sr. Talent Acquisition Partner at [e-mail]

Location: Stockholm, Sweden

Why join Ericsson?

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before to some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city:

Sweden (SE) || Stockholm