Join Our Team as a Service Operations Coordinator!

Capture Energy; Göteborg; On-site; EUR 35 000 - 50 000; Full time

Job summary

Capture Energy is seeking a Service Operations Coordinator to manage service offerings, ensuring smooth onboarding and communication between customers and internal teams. This role is vital for maintaining service relationships and operational excellence in the energy sector.

Benefits

Collaborative and innovative work environment

Key role in supporting energy services

Opportunity to grow with the company

Qualifications

• Proven administrative skills and attention to detail.
• Fluency in English and at least one Nordic language.

Responsibilities

• Coordinate the initial site setup between customers and service providers.
• Administer and track service agreement documentation.
• Manage changes in equipment or service providers.

Skills

Administrative Skills

Attention to Detail

Technical Curiosity

Fluent in English

Nordic Language

Education

Technical Education or Certifications

Job description

About Capture Energy

Founded in 2023, Capture Energy is driving innovation in energy storage for grid stabilization and the integration of renewable energy. Our growing portfolio includes dynamic solutions like Capture Flex and tailored service agreements. We are committed to becoming one of the European Leaders in the green transition with smart, efficient, and customer-focused energy services.

Role Overview

As a Service Operations Coordinator, you will play a central role in the administration and coordination of Capture Energy’s service offerings—primarily Capture Flex and Service Agreements with SLAs. You will help ensure smooth onboarding, accurate documentation, and efficient communication between customers, internal teams, and external partners. This role is essential to the success of our long-term service relationships and operational excellence.

Key Responsibilities

Capture flex (optimizing the revenue from our customers’ energy storage systems:

• Own and maintain accurate site and customer information for all new and existing contracts.
• Coordinate the initial site setup between customers, service providers, and our internal service team. Both technical and commercial.
• Support Capture Energy’s service providers, engaging internal technical specialists when needed.
• Manage changes in equipment or service providers.
  
  

Service Agreements & SLAs:

• Own and maintain accurate site and customer information for all new and existing contracts.
• Administer and track service agreement documentation.
• Oversee invoicing processes related to service contracts.
• Manage documentation for ongoing maintenance activities.
  
  

Qualifications And Skills

Essential:

• Proven administrative skills and attention to detail.
• Proficiency with computers and digital tools.
• Demonstrated technical curiosity and aptitude.
• Fluent in English and at least one Nordic language.
  
  

Desirable:

• Technical education or certifications.
• Previous experience in administrative roles with customer contact.
• Familiarity with the energy sector or service-based contracts is a plus.
  
  

What We Offer

• A key role in supporting the success of energy services in a fast-growing company.
• A collaborative and innovative work environment.
• The opportunity to grow with a company at the forefront of the green energy transition.
  
  

Apply Today

Join Capture Energy and help shape the future of energy services in Europe!