Product Manager

Sinch Sweden AB; Stockholm; Hybrid; EUR 60 000 - 80 000; Full time

Job summary

A leading company in cloud communications is seeking a Product Manager for Developer Experience in Stockholm. This role involves shaping the vision and strategy for APIs and SDKs, ensuring a seamless experience for developers. The ideal candidate will have over 5 years of experience in product management, with a strong understanding of APIs and a passion for enhancing developer success.

Qualifications

• 5+ years of experience in development and/or product management, particularly with API platforms.
• Solid understanding of APIs, system integrations, and developer workflows.
• Active participation in developer communities.

Responsibilities

• Shape the vision, strategy, and roadmap for developer experience.
• Collaborate with engineering and product teams to improve API usability.
• Drive AI-powered developer support tools and engage with developer communities.

Skills

API understanding

System integrations

Software development

Developer workflows

Influencing without authority

Community engagement

Job description

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!

DESCRIPTION

We're on a mission to build the best developer experience for cloud communications. Our Developer Experience team ensures that APIs, SDKs, documentation, and self-serve tools work seamlessly, making it easy for developers and AI platforms to discover, integrate, and scale their applications.

This hybrid role is based in Stockholm, Sweden, and reports to the Senior Director, Product.

As Product Manager for Developer Experience, you will own the vision, strategy, roadmap, and outcomes to achieve developer & AI-powered platforms and applications:

• Discover and engage with Sinch with ease.
• Integrate with our APIs smoothly.
• Provide a consistent, friction-free experience across multiple API endpoints.
• Offer support, documentation, and troubleshooting tools to help build, debug, and scale faster.

You'll collaborate with engineering, design, documentation, marketing, and product teams to ensure a high-quality developer experience across all touchpoints. Your responsibilities include shaping the vision, strategy, and roadmap for developer experience, ensuring our APIs and SDKs are easy to use for both developers and AI platforms. You will partner with engineering teams managing SDKs for Sinch's Build API, aligning roadmaps with shared goals, and lead efforts to improve API usability, documentation, and developer interfaces. Additionally, you will drive AI-powered developer support tools, champion developer engagement through content and communities, and incorporate insights from research and industry trends to inform product decisions.

REQUIREMENTS

We believe you are curious about what makes great SDKs and APIs, from design to guidelines, and passionate about platform products that enable developer success. You communicate clearly and engage effectively with both technical and non-technical audiences.

Requirements include:

• 5+ years of experience in development and/or product management, particularly with API platforms or third-party integrations.
• Solid understanding of APIs, system integrations, software development, and developer workflows.
• Ability to translate developer needs into actionable product decisions, especially for third-party integrations.
• Interest in LLMs and agentic AI, and how this evolving space influences API design and consumption.
• Confidence in influencing without authority and driving progress in cross-functional teams.
• Active participation in developer communities and awareness of industry trends.

Our corporate language is English; please submit your application in English.

OUR HIRING PROCESS

We are committed to a fair, objective, and inclusive recruitment process, including structured, competency-based interviews and possibly a data-driven assessment. We encourage questions throughout the process. If this role isn't the right fit, explore other opportunities on our career page. We hope you find an exciting path forward with us!