Digital Product Owner for Data Operations

AB Volvo; Göteborgs kommun; Hybrid; SEK 60 000 - 80 000; Full time

Job summary

A global automotive company seeks a Digital Product Owner for Data Operations to lead a high-performing team and ensure exceptional operational delivery. This role involves supervising daily activities, managing vendor relationships, and championing continuous improvements in data operations. The ideal candidate has a background in IT operations, strong leadership skills, and a proactive approach to problem-solving. Join us to make a significant impact in a collaborative and dynamic environment.

Benefits

Career advancement opportunities

Dynamic and inclusive workplace culture

Qualifications

• Proven experience in operations management or a related role, ideally within IT.
• Strong ability to lead teams and manage stakeholders.
• Experience in managing service delivery, incident management, and process improvement.

Responsibilities

• Lead and develop a high-performing Data Operations team.
• Supervise daily Data Operations activities to ensure service level adherence.
• Oversee incident handling and develop operational processes.

Skills

Leadership

Stakeholder management

Operational excellence

Problem-solving

Communication

Tools

Azure Cloud

Job description

Overview

Location: Wroclaw, PL; Bangalore, IN. Please mention the location in your application.

Position Type: Professional

Do you want to be part of the key enablers making Volvo Group a truly Data driven organization? Do you want to be part of one of the hottest domains in IT, which is Data? Do you want to choose a career path where you develop both technical and leadership skills? Search no more, this is your opportunity!

At Group Digital & IT, we have a clear ambition to enable value creation at scale for the Volvo Group. With a new product, centric operating model and digital technologies, we will produce digital offerings that are profitable, scalable, and differentiated. With Group Digital & IT, you will be part of a global and diverse team of highly skilled professionals, who learn continuously and embrace change to stay ahead. We have a very important role to play in reaching the Volvo Group ambitions for 2030.

This will be us - your new colleagues within Data Organization

‘Data’ is an organization within Volvo Digital & IT with the goal to unlock the power of data for the full Volvo Group to become a fully data-driven company! We will handle all aspects of Data, including quality assurance, documentation, availability, preparation, and use through BI, Analytics and Machine Learning. We are implementing the Data Layer in Azure and reinforcing Data Governance and Data Management across the Group.

The ‘Data’ function is a large multi-cultural organization with 600+ employees and contractors located mainly in 7 countries - Sweden, Poland, India, Belgium, Brazil, USA, and France. We collaborate with other parts of the organization, fostering an environment where ideas and opinions can be shared. We are team players with clear common ambitions, and we win together.

This is a flexible position. You will join as a Digital Product Owner for Data Operations in the Data & AI Foundation department in Wroclaw (Poland) or Bangalore (India). Please mention the location in your application.

Job Mission

To lead, develop, and grow a high-performing Data Operations team that consistently delivers value and excellence to internal stakeholders. This role aligns operational service delivery with strategic goals, operational efficiency, continuous improvement, and internal customer satisfaction.

About this Role

As the Digital Product Owner for Data Operations, you will coordinate all aspects of operational delivery related to data platforms and services. You will be the primary point of contact for managing operations from the department’s perspective, ensuring service quality, compliance, and performance standards are met. This includes managing vendor relationships, leading incident resolution, maintaining documentation, overseeing governance, and driving operational efficiency through best practices and continuous improvements.

We are looking for a dedicated and experienced person to oversee and coordinate Data Operations activities, ensuring efficient service delivery and operational excellence from the department’s perspective. This role requires strong leadership to manage daily operations, foster collaboration with external service providers, and drive continuous improvements in data-related processes and platforms.

Key Responsibilities

• Supervise day-to-day Data Operations activities to ensure adherence to agreed service levels (SLAs) and quality standards.
• Prepare detailed reports and dashboards for senior management highlighting operational status, key metrics, and improvement plans.
• Oversee incident handling and problem resolution, conducting thorough root cause analyses to prevent recurrence.
• Develop and maintain operational processes, including managing changes and monitoring events affecting infrastructure, services, and applications.
• Lead the onboarding and integration of new Data Operations phases, ensuring seamless transition and alignment with organizational goals.
• Collaborate with external partners to review operational performance regularly and address any service issues proactively.
• Ensure comprehensive documentation of all relevant workflows, data flows, and system prerequisites, while maintaining an up-to-date knowledge repository.
• Coordinate with internal experts and stakeholders to maintain alignment across all Data Operations initiatives.
• Champion continuous improvement efforts, identifying opportunities for enhancing processes and platform efficiency.
• Secure compliance with internal policies and processes.
• Implement and oversee regular housekeeping activities to optimize platform performance and remove obsolete components. Manage access management reviews.
• Promote a culture focused on service excellence, effective communication, and proactive problem-solving.
• Manage contractual relationships with partners.
• Manage internal Data Operations governance and drive monthly partner performance reviews.

Qualifications

• Proven experience in operations management, or a related role, ideally within IT or technology environments.
• Strong ability to lead teams, manage stakeholders, and drive operational excellence.
• Comfortable coordinating with technical teams and external partners, even if not deeply technical yourself. Knowledge about Azure Cloud would be a plus.
• Experience in managing operation service delivery, incident management, and process improvement initiatives.
• Willingness and ability to quickly learn the specifics of data operations and associated technologies.
• Good understanding of service management principles, such as ITIL or similar frameworks, is a plus but not mandatory.
• Strong organizational, communication, and problem-solving skills.
• Fluency in English, both written and verbal.
• Experience in Agile methodologies and culture would be a plus.
• Ability to work effectively in a fast-paced, dynamic environment with multiple priorities.
• Lead critical data operations within a global and innovative environment.
• Collaborative and dynamic workplace culture.
• Career advancement and continuous learning opportunities.

About us:

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.

www.volvogroup.com/career.

Group Digital & IT has the ambition to enable value creation at scale for the Volvo Group. Digital solutions are becoming more and more key in the industries where we are operating. The solutions and emerging technologies provided by Group Digital & IT enable our customers and their customers to do more with less, better for others and best for the future.

We are 3,600 employees located in more than 30 countries, present at all major Volvo Group locations, and we are working in a completely global organization.

In Group Digital & IT we strive for something bigger, we are truly customer centric, and we collaborate with inclusion, together cross the Volvo Group. We learn to stay ahead, we are curious and eager to acquire new and deeper knowledge, both as individuals and as teams.

Volvo Group takes first place in Happy at Work ranking 2019 in the category of companies with more than 5,000 employees. We also received the "the Great Place to Work" label awarded to the best companies where the employee experience is based on trust in relationships and equality for all. So don’t hesitate any longer, apply now!

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.