Delivery Rollout Lead - Loyalty

TN Sweden; Stockholms kommun; On-site; SEK 50 000 - 90 000; Full time

Job summary

An innovative global company seeks a Delivery Rollout Lead for Loyalty in Stockholm. In this dynamic role, you will manage the rollout of new features, ensuring successful implementation and coordination across various teams. You will play a crucial role in enhancing customer engagement and driving brand strategy. If you possess strong project management skills and a passion for marketing technology, this opportunity offers you a chance to make a significant impact in a collaborative environment. Join a vibrant team dedicated to pushing the boundaries of fashion and sustainability.

Benefits

Staff Discount Card

H&M Incentive Program

Extensive Development Opportunities

Competitive Local Perks

Qualifications

• A bachelor's degree in marketing, computer science, or business administration.
• Strong project management and communication skills in a diverse context.

Responsibilities

• Manage and roll out new features within Loyalty for H&M.
• Coordinate with product teams and engage with stakeholders effectively.

Skills

Project Management

Communication Skills

Stakeholder Management

Data Analytics

Agile Methodologies

Education

Bachelor's Degree in Marketing

Bachelor's Degree in Computer Science

Bachelor's Degree in Business Administration

Tools

CRM Systems

Marketing Automation Tools

Job description

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Delivery Rollout Lead - Loyalty, Stockholm

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Client:

H&M

Location:

Stockholm, Sweden

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

753fd2e1b746

Job Views:

2

Posted:

30.04.2025

Expiry Date:

14.06.2025

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Job Description:

Job Description

WHAT YOU’LL DO

As a Delivery Rollout Lead for Loyalty within the Value Stream Activate, you will be at the forefront of managing and rolling out / implementing new features and functions within Loyalty. In this global role, your contributions will have a direct and significant impact on our brand strategy.

Your key responsibilities will include:

• Accountable for the efficient, successful rollout of technical capabilities to secure full benefit realization of within our products and value streams.
• Coordinate with our units, functions, regions and all relevant product teams to manage and coordinate roll-out in line with all operational possibilities, constraints and considerations.
• Engage closely with product teams to balance scope, delivery timelines and costs.
• Act as primary escalation point for brand end users for owned products during roll-out and operations.
• Support brands with establishing budgets, resources, communications, trainings and change management when deploying a new or existing feature or function.
• Synchronize roadmaps and goals with relevant parties to ensure operational and organizational readiness.
• Coordinate necessary end to end testing as well as acceptance testing across products and value streams when needed.

WHO YOU’LL WORK WITH

Marketing is a pivotal global function within the H&M brand, with a mission to grow and engage our customer base while expanding and enhancing our sales channels. By integrating expertise from both business and tech perspectives, Marketing plays a crucial role in both crafting and executing our brand plan. Our goal is to elevate H&M through exceptional products, experiences, and branding, offering aspirational fashion at unbeatable prices.

The Marketing Activation Unit within Marketing is tasked with creating a strategic plan that brings our brand direction to life across various touchpoints. Leveraging data and customer insights, we design comprehensive plans that ensure a seamless and holistic customer experience.

WHO YOU ARE

To excel in this role, we believe you possess a commanding leadership presence, exceptional communication and relationship-building skills, a data-driven mindset, and the ability to thrive in a fast-paced environment. You are adept at influencing others at all levels within the organization, effectively communicating your ideas, and driving change in a dynamic setting.

We are looking for people with:

• A bachelor's degree in marketing, computer science, business administration, or a related field.
• Strong project management skills, capable of prioritizing and managing multiple initiatives simultaneously.
• Strong communication, stakeholder and change management skills within an international and diverse context.
• Ability to get collaboration partners engaged and committed to the roll-out and change efforts.
• Experience within the marketing technology domain, preferably the consumer retail industry.
• A strong understanding of marketing principles and practices, including digital marketing, data analytics, CRM, marketing automation, and customer segmentation.

And people who are:

• Experienced with implementing / rolling out membership programs on a global scale.
• Experienced with agile development methodologies and working in cross-functional teams.
• Analytical and have a mindset with the ability to gather and interpret data to drive informed decisions.
• Proactive and self-motivated, with a passion for staying ahead of marketing technology trends and driving innovation.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

This role is based out of Stockholm, Sweden and interested candidates should apply before 7th May 2025. For this roleare unable to provide relocation assistance or visa sponsorship. Applicants must have existing work authorization for the country in which the role is located.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

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