Customer Support Specialist with Danish - Sofia, Bulgaria

Velenosi&Meredith; Malmö kommun; On-site; SEK 600 000 - 800 000; Full time

Job summary

A leading support services company is seeking a Customer Support Specialist fluent in Danish to join their team in Sofia, Bulgaria. This full-time position involves assisting customers through various channels and ensuring high-quality support. The role offers a €5000 welcome bonus and relocation support for international applicants, aiming to build a dynamic and inclusive work environment.

Benefits

5000 EUR Welcome Bonus

Full relocation package

Paid training

Qualifications

• Fluent in Danish (C2/native) and strong English (B2+).
• Experience in customer support is a plus.
• Excellent communication skills.

Responsibilities

• Assist customers via chat, email, or phone.
• Resolve inquiries related to products and accounts.
• Document customer interactions in internal systems.
• Collaborate with other departments for solutions.
• Ensure customer satisfaction through timely responses.

Skills

Danish fluency

Strong English skills

Customer service orientation

Job description

Overview

We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment.

Location: Sofia, Bulgaria (On-site)
EU Passport required
Languages: Danish (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Monday-Friday, 10:00-19:00
Welcome Bonus: 5000 EUR (paid upon joining)
Relocation support provided if you're moving from abroad

What You'll Be Doing

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

What We Offer

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

Apply now and take your next big step in Sofia!

Contact: [e-mail]