Customer Supply Coordinator Nordics

Karo Healthcare; Stockholms kommun; On-site; SEK 550,000 - 720,000; Full time

Benefits offered by this job

Work with well-known brands

Exposure across Supply Chain, CS, DP,

Ownership from day one

Career development

Job summary

Karo Healthcare in Stockholm is seeking a Customer Supply Coordinator Nordics to join our dynamic team. You will act as the operational link between customers, internal teams and 3PL partners across the Nordics, ensuring smooth order fulfillment and high service levels.

You will manage customer supply performance, analyze sales and forecast data, support S&OP processes, and drive improvements to inventory management.

Qualifications

• Degree in Supply Chain, Business, Engineering or similar.
• Minimum 3 years of experience in Supply Chain, Customer Logistics, Demand Planning, or related field.
• Experience with customer-facing operations and/or 3PL partnerships.
• Experience with KPIs, inventory management, forecasting or S&OP processes.
• Strong analytical skills and ability to translate data into actions.
• Professional English; Swedish is an advantage.
• Experience in FMCG, Consumer Health, Retail or related fast-paced environment.
• A proactive, hands-on mindset with ownership and stakeholder relationships.

Responsibilities

• Act as the key operational link between customers, customer service, sales, planning teams, and logistics partners across the Nordics
• Manage customer supply performance and support smooth order fulfillment, stock availability, and service excellence
• Build strong relationships with customers and external logistics partners (3PLs), ensuring high service levels and KPI delivery
• Analyze sales, forecast, inventory, and service data to identify risks, opportunities, and improvements
• Support forecasting and S&OP processes together with cross-functional stakeholders
• Drive inventory management, product lifecycle activities, and stock clearance initiatives
• Identify and implement process improvements to enhance efficiency, availability, and customer satisfaction

Skills

Analytical skills

English communication

Proactive mindset

Stakeholder management

Education

Degree in Supply Chain or related

Job description

Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.

Join us at Karo Healthcare on our exciting journey. We're currently looking for a Customer Supply Coordinator Nordics for our office in Stockholm.

What's in it for you?

• Work with well-known consumer healthcare brands sold in 90+ markets
• Gain broad exposure across Supply Chain, Customer Service, Demand Planning, Sales, and Logistics
• Take ownership from day one and make a visible impact on customer performance and service levels
• Develop your career in a fast-paced, collaborative environment where continuous improvement is encouraged

What you'll be doing

• Act as the key operational link between customers, customer service, sales, planning teams, and logistics partners across the Nordics
• Manage customer supply performance and support smooth order fulfillment, stock availability, and service excellence
• Build strong relationships with customers and external logistics partners (3PLs), ensuring high service levels and KPI delivery
• Analyze sales, forecast, inventory, and service data to identify risks, opportunities, and improvements
• Support forecasting and S&OP processes together with cross-functional stakeholders
• Drive inventory management, product lifecycle activities, and stock clearance initiatives
• Identify and implement process improvements to enhance efficiency, availability, and customer satisfaction

• Degree in Supply Chain, Business, Engineering or similar

• Minimum 3 years of experience within Supply Chain, Customer Logistics, Demand Planning, Customer Service, or a related field.
• Experience managing customer-facing operations and/or third-party logistics (3PL) partnerships
• Experience working with KPIs, inventory management, forecasting, or S&OP processes
• Strong analytical skills with the ability to translate data into actions and drive operational improvements
• Professional communication skills in English; Swedish is considered an advantage
• Experience from FMCG, Consumer Health, Retail, Consumer Goods, or another fast-paced environment is highly valued
• A proactive, hands‑on, and solution‑oriented mindset, with the ability to take ownership, build strong stakeholder relationships, and navigate changing priorities effectively

• Opportunity to create, grow, and encourage
• Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
• Flexible schedule and life work balance
• Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
• Very positive work environment in an international, and motivated team
• Start‑up spirit while being a part of the large international organization with strong values

Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.