Customer Advisor with Swedish for Allente (Relocation to Warsaw, Poland)

Concentrix; Arboga kommun; On-site; SEK 400 000 - 600 000; Full time

Job summary

A global customer service provider in Västmanlands län is seeking a customer support hero. Your role will involve assisting customers via phone, email, or chat, ensuring the best experience. Candidates must be fluent in Swedish and proficient in English, with strong administrative and technical skills. This full-time position offers a competitive salary and support for relocation. Explore opportunities for skill development and career growth in a dynamic environmental.

Benefits

Relocation support

Social benefits package

Private medical care

Life insurance

Skill development programs

Rapid advancement opportunities

Qualifications

• Collaborate effectively with a passion for technology and creativity.
• Prioritize the customer experience in every interaction.
• Fluent in Swedish (C1) and proficient in English (B2).
• Possess strong administrative and technical skills.

Responsibilities

• Provide essential support via phone, email, or chat.
• Ensure users have the best experience.
• Resolve customer complaints with a smile.
• Assist both B2B and B2C clients.

Skills

Team Player

Customer-Centric Mindset

Fluency in Swedish

Proficiency in English

Strong Administrative Skills

Technical Proficiency

Job description

JOB DESCRIPTION

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.


• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.


• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.


• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

OUR REQUIREMENTS

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.


• Customer-Centric Mindset: Prioritize the customer experience in every interaction.


• Language Maestro: Fluent in Swedish (C1) and proficient in English (B2).


• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

WE OFFER

• Salary: 10.000,00 PLN gross monthly


• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 2 weeks of accommodation


• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,


• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.


• Skill Development: Gain new skills through comprehensive training programs.


• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.


• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.

Presented salary is offered for a full-time employment, and in the case of a part time hire the salary is calculated accordingly.