CRM Business Analyst Dynamics 365

Sogeti; Solna kommun; On-site; SEK 400,000 - 800,000; Full time

Benefits offered by this job

Career development programs

Flexible work arrangements

Innovative work environment

Strong team spirit

Job summary

An established industry player is seeking a CRM Business Analyst to help clients maximize their CRM systems. In this role, you will engage with clients to understand their sales processes, propose enhancements, and implement necessary changes. You will lead workshops and foster a collaborative team spirit while delivering significant value. Join a company that values honesty, integrity, and continuous learning, offering flexible work arrangements and opportunities for career development in a dynamic and innovative environment.

Qualifications

• Experience with Dynamics 365 CE or previous CRM versions is preferred.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Collaborate with clients to optimize their CRM systems.
• Lead workshops and share knowledge with team members.

Skills

Dynamics 365 CE

Problem-solving skills

Consulting professionalism

Workshop leadership

Job description

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CRM Business Analyst Dynamics 365

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture, and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

Your role

As a Business Analyst with Sogeti, you will be involved in guiding clients on how to maximize their CRM system's potential. You will collaborate with clients to understand their sales processes and CRM needs, and propose and implement necessary changes and improvements.

In this role you will play a key role in:

• Collaborating with clients to understand their sales processes and CRM needs.
• Guiding clients on optimizing their CRM systems for maximum efficiency.
• Proposing and implementing necessary changes and improvements.
• Leading workshops and sharing your knowledge with team members.

Your profile

• Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
• Strong problem-solving skills combined with attention to detail and dedication.
• Professionalism in a consulting role and a collaborative team spirit.
• Comfortable leading workshops and passionate about delivering value to clients.

What we believe you will enjoy about working here:

• Strong team spirit: We value honesty, integrity, and respect for commitments, creating a fair and transparent work environment.
• Career development: We offer comprehensive career development programs and certifications in the latest technologies.
• Flexible work arrangements: We recognize the importance of work-life balance and offer opportunities for remote work and flexible working hours.
• Innovative work environment: At Sogeti, you will work with the latest technologies and be part of a dynamic team that constantly strives to deliver value through technology.

Application

We warmly welcome your application today, selection is ongoing! If you have questions about the position or the recruitment process, please contact our recruiting lead Marta Sundell.

Ref. code: 195133

Posted on: Mar 31, 2025

Experience Level: Experienced Professionals

Contract Type: Permanent

Location: Solna, SE; Uppsala, SE; Sundsvall, SE; Linköping, SE; Malmö, SE; Helsingborg, SE; Göteborg, SE; Jönköping, SE; Skellefteå, SE

Brand: Sogeti