Clinical Operations Learning Delivery Lead

IQVIA; Stockholms kommun; On-site; SEK 600,000 - 840,000; Full time

Job summary

IQVIA is seeking a Learning Delivery Quality Lead to drive onboarding, role-readiness, and capability development for Clinical Operations staff. You will partner with operations, quality, HR, and clients to ensure compliant, trained teams ready for global clinical research activities.

The role requires 3–5 years in Learning & Development within clinical research, mastery of LMS, and proven experience delivering instructor-led and e-learning programs.

Qualifications

• Bachelor's degree in scientific discipline or healthcare field.
• 3–5 years in Learning & Development or Training within clinical research organizations.
• Experience training CRAs, CPMs, or Clinical Line Managers.
• 7–10 years total professional experience; CRA experience preferred.
• Experience in regulated environments (ICH-GCP, SOPs).
• Experience with LMS and training compliance tracking in global pharma/CRO environments.
• Experience delivering instructor-led, virtual, and e-learning programs.
• Experience managing onboarding and role-based training programs.

Responsibilities

• Deliver and facilitate sponsor Ways of Working training programs.
• Lead onboarding and role-readiness programs for Clinical Operations personnel.
• Coordinate study-specific, process, systems, and compliance training activities with stakeholders.
• Maintain and enhance role-based training curricula for CRAs, CTAs, Study Managers, Direct Line Managers, and related functions.
• Conduct training needs assessments and identify capability gaps.
• Facilitate instructor-led and virtual training workshops.
• Monitor training compliance and competency metrics.
• Partner with Operational Leaders, Quality, and HR to support workforce capability development.
• Evaluate training effectiveness and implement continuous improvement initiatives.
• Support inspection readiness with training documentation.
• Collaborate to develop and deploy soft skills training programs.
• Deliver sponsor Ways of Working training to new hires and existing team members.
• Develop expertise across client training landscape, procedural training, monitor training, and therapeutic area learning pathways.

Skills

Training & Development

Stakeholder management

Curriculum development

Workshop facilitation

Quality/compliance awareness

Education

Bachelor's degree in scientific or healthcare field

Tools

Learning Management Systems (LMS)

Job description

IQVIA is seeking a Learning Delivery Quality Lead to drive onboarding, role-readiness, and capability development for Clinical Operations staff. You will partner with operations, quality, HR, and clients to ensure compliant, trained teams ready for global clinical research activities.

The role requires 3–5 years in Learning & Development within clinical research, mastery of LMS, and proven experience delivering instructor-led and e-learning programs.