Client Advisor - Stockholm

CHIMI; Stockholms kommun; On-site; SEK 193,000 - 262,000; Part time

Job summary

CHIMI is seeking a part-time Client Advisor in Stockholm to deliver exceptional client experiences, drive sales, and support CRM and clienteling activities.

You will work with the Store Manager to maximize store results, build long-lasting client relationships, and strengthen CHIMI’s presence in the local community, while representing the CHIMI brand with professionalism. A collaborative team environment is expected.

Qualifications

• Experience in retail or client-facing roles.
• Fluent in Swedish and English (spoken and written).
• Strong communication and interpersonal skills.

Responsibilities

• Deliver an excellent client experience and actively drive sales performance.
• Work with CRM and clienteling to build long-term client relationships.
• Support store sales, KPI targets, and inventory processes.
• Act as a brand ambassador and ensure store presentation aligns with CHIMI guidelines.
• Assist with deliveries, stock control, replenishment, and store operations.

Skills

Retail sales experience

Bilingual English/Swedish

Strong communication

Job description

About CHIMI

Established in 2016 by Daniel Djurdjevic and Charlie Lindström, CHIMI has quickly evolved from a Swedish eyewear start-up to a globally recognized brand. Known for our refined sunglasses, optical eyewear, and ski goggles, CHIMI continues to innovate and lead within the lifestyle and fashion space.

Position Overview

As a Client Advisor, you play a key role in delivering an excellent client experience and driving the performance of our CHIMI Brand Space in Stockholm. Together with a team of forward-minded, dedicated, and energetic colleagues, you will contribute to sales performance, CRM and clienteling activities, and daily store operations, always acting as a local brand ambassador.

You will work closely with the Store Manager to maximize store results, build long-lasting client relationships, and strengthen CHIMI’s presence in the local community.

This role requires strong communication skills, a proactive mindset, and a passion for delivering client experiences.

Responsibilities

• Deliver an excellent client experience and actively drive sales performance.
• Work proactively with CRM and clienteling to build long-term client relationships.
• Support in achieving store sales and KPI targets
• Take ownership of personal KPI targets while contributing to overall store performance.
• Act as a brand ambassador, representing CHIMI with authenticity and professionalism.
• Support visual merchandising to ensure the store is always organized and aligned with brand guidelines.
• Participate in local community-building activities, partnerships, and in-store events.
• Assist with deliveries, stock control, replenishment, and inventory accuracy.
• Follow operational routines, cash handling, security, and health & safety guidelines.
• Share insights and feedback with the store and HQ teams to support continuous improvement.

Qualifications

• Previous experience in retail, sales, or client-facing roles is preferred.
• Experience in optical sales is considered a strong advantage.
• Fluent in Swedish and English, both spoken and written (required).
• Strong communication and interpersonal skills.
• Structured, proactive, and comfortable working in a fast-paced environment.
• Ability to handle multiple priorities while maintaining focus on the client experience.
• A collaborative team player who leads by example and takes ownership of results.

Position Details

• Role: Client Advisor
• Employment Type: Part-time, approximately 70%
• Start Date: Mid-December
• Location: Stockholm

If you’re motivated, commercially driven, and excited to represent CHIMI while creating memorable client experiences, we’d love to hear from you.