Fashion Boutique Associate

CHANEL; Stockholms kommun; On-site; SEK 280,000 - 370,000; Full time

Job summary

CHANEL Sweden is seeking a Fashion Boutique Associate in Stockholm to maximize sales while upholding CHANEL standards. You will deliver high-end client service, apply product knowledge, and present with impeccable style as a CHANEL brand ambassador.

The role reports to the Sales Manager, offers a full-time position with a six-month probation, and requires at least three years luxury retail experience and fluency in Swedish and English.

Qualifications

• Minimum 3 years of related luxury retail experience.
• Strong client service mindset with attention to detail.
• Brand ambassador capable of inspiring loyalty and energy around CHANEL products.
• Fluent in Swedish and English, written and spoken.

Responsibilities

• Acquire and apply high standards of product knowledge and selling skills to maximize all sales opportunities.
• Lead the development of new customers and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Create an exceptional, luxury experience for all clients by providing prompt, professional, warm, and courteous service.
• Establish and maintain strong client relationships through personalized and harmonious outreach.
• Engage fully in all training initiatives, mastering and exemplifying exceptional selling skills and in-depth product expertise in alignment with the house highest standards.

Skills

Client service

Fashion knowledge

Brand ambassador

Swedish & English fluency

Job description

CHANEL Sweden is currently looking for a Fashion Boutique Associate with a passion for client service and fashion expertise.

The job of a Fashion Boutique Associate is to maximize all sales opportunities whilst maintaining the CHANEL standards in all areas. To create strong client relationships and brand loyalty by ensuring excellent client service, product knowledge and care, personal presentation, and teamwork at all times. To have great styling ability, an entrepreneurial spirit, and be a brand ambassador of the highest order.

This is a full-time position based in the Fashion Boutique in Stockholm, with a six-month probation period. The role reports hierarchically to the Sales Manager.

The Impact You Can Create At CHANEL

• Acquire and apply high standards of product knowledge and selling skills to maximize all sales opportunities
• Lead the development of new customers and brand ambassadors by creating energy, excitement and desire around the product and brand
• Create an exceptional, luxury experience for all clients by providing prompt, professional, warm, and courteous service
• Establish and maintain strong client relationships through personalized and harmonious outreach
• Engage fully in all training initiatives, mastering and exemplifying exceptional selling skills and in-depth product expertise in alignment with the house highest standards.

You Are Energized By

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Fostering a meaningful client experience centered around inclusion and connection
• Work effectively and efficiently within the team, sharing ideas and contributing to positive morale

Position Requirements

• Minimum 3 years of related experience, preferably within luxury
• A highly motivated and self-reliant professional, driven to deliver excellence in every aspect of the role
• High degree of ethics and obsession with customer service and satisfaction
• Fluent in Swedish and English