CLIENT ADVISOR FILIPPA K HEDE FASHION OUTLET

Filippa K AB; Göteborgs kommun; On-site; SEK 600 000 - 800 000; Part time

Job summary

A renowned Swedish fashion brand in Gothenburg is seeking a part-time Client Advisor. The role involves providing outstanding customer service, building lasting relationships, and achieving store goals. Ideal candidates excel in communication and thrive in customer-centric environments. Interested applicants should apply before 10.10.2025.

Qualifications

• Experience in a customer-centric environment.
• Great networking and interpersonal skills.
• Proficiency in English and an additional language is a plus.

Responsibilities

• Create and maintain a superior customer experience.
• Recruit new clients and build lasting relationships.
• Work a flexible schedule, including evenings and weekends.

Skills

Excellent communication

Social skills

Networking

Digital skills

Job description

Overview

We are now recruiting a Client Advisor to join our Retail team in Gothenburg.

Filippa K is a Swedish fashion house born in Stockholm and rooted in the 90s. Founded in 1993 by Filippa Knutsson, Karin Hellners and Patrik Kihlborg, the heritage label pioneered the now-iconic look of effortless Scandinavian minimalism. Today, Filippa K has an international presence with stores in key European cities, an ecommerce presence in over 70 markets, and employees across Europe. In 2024, the brand began a new chapter with the appointment of Anna Teurnell as Creative Lead. Filippa K continues its journey of global expansion guided by a mission of mindful consumption.

As a Client Advisor

As a Client Advisor for Filippa K you are a brand ambassador, and you always offer an outstanding customer experience. You enjoy networking and building relationships and you value interactions over transactions.

Responsibilities

• Create and maintain a superior customer experience
• Recruit new clients
• Build lasting relationships with customers and colleagues to extend the network
• Work a flexible schedule which includes evenings, weekends and holidays
• Be fluent in English; fluency in another language is a plus
• Actively work on reaching and exceeding store goals and targets
• Be highly flexible and able to adapt to different customers

And other duties that might be connected to the position.

We’re looking for someone who is

• Has excellent communication and social skills, both oral and written
• Works proactively towards ways to increase the level of customer experience
• Supports in implementing and creating well-functioning store processes
• Ensures a high-level visual appearance and accurate stock in the store
• Is part of a winning team
• Strives to seek, learn, and develop knowledge

The experience you’ll bring to the role is

• Experience in a customer-centric environment
• Great networking and interpersonal skills
• Digital skills

The position is part-time and starts with immediate effect.

Welcome to apply before 10.10.2025

How to apply

If this sounds like you and you’re interested in joining our team, please click below to apply. Please note that we are only able to handle applications through our website on an ongoing basis. Your application will be saved in our database, and we will contact you if we have any openings that suit your profile.

All are welcome to apply. As an equal opportunity employer, Filippa K makes decisions based on merit. We do not discriminate based on age, gender, gender identity or expression, orientation, religion, cultural background, nationality, marital status, or disability. Diversity is central to our way of doing business and is an asset at all levels of the organisation. We believe in a culture of shared values where every employee is empowered to take responsibility and initiative in order to improve our customer satisfaction and sustainable profits.