Business Systems Administrator

Finnslätten 1; Västerås kommun; On-site; SEK 500,000 - 700,000; Full time

Benefits offered by this job

Prestationsrelaterad bonus

Job summary

QIAGEN DNA Synthesis AB in Västerås is seeking a Business Systems Administrator to manage and improve critical systems. You will collaborate with stakeholders and vendors to ensure effective system performance and compliance with regulations.

The ideal candidate should have a university degree, at least 3 years of experience, and fluent proficiency in Swedish and English. The role also involves contributing to system governance and process improvement initiatives.

Qualifications

• Minimum 3 years of experience managing or administering business-critical systems.
• Strong understanding of business processes and IT systems.
• Experience in documentation and change management.

Responsibilities

• Manage administration and improvement of business-critical systems.
• Act as primary contact between stakeholders and system suppliers.
• Ensure compliance with quality and regulatory requirements.

Skills

Fluent Swedish

Fluent English

Stakeholder coordination

Process improvement

Education

University degree in a relevant field

Tools

LIMS

ERP

ISO 13485 knowledge

Job description

About the opportunity

We are looking for a Business Systems Administrator to play a key role in the management and continuous improvement of our business-critical systems. You will be responsible for supporting and developing a portfolio of systems used across the organisation, supporting day-to-day system performance while driving continuous improvement initiatives.

The role combines system administration, process understanding, stakeholder collaboration and continuous improvement. You will work closely with business users, process owners, IT and external vendors to ensure that our systems support the organisation's needs efficiently, securely and in compliance with applicable regulations. As part of our ongoing development, you will also contribute to establishing and maintaining a common framework for system governance and administration across multiple systems.

• Manage and coordinate the administration and continuous improvement of business-critical systems.
• Act as the primary contact between business stakeholders, users, IT and external system suppliers.
• Investigate and resolve system incidents, deviations and user-reported issues in a structured way.
• Manage user access, permissions and system configurations, providing user support and training as required.
• Support change management, upgrades and implementation of new functionality.
• Ensure that system documentation, procedures and user instructions are maintained and up to date, ensuring compliance with relevant quality and regulatory requirements.
• Contribute to digitalisation, process improvement initiatives and system development projects, participating in the development and implementation of a common system management framework and best practices across the organisation.

Your profile

• Fluent Swedish and English, written and spoken.
• University degree in a relevant field.
• Minimum 3 years of experience managing or administering business-critical systems.
• Strong understanding of business processes and how IT systems support operational activities.
• Experience coordinating stakeholders across business, IT and external suppliers.
• Experience in documentation, change management and continuous improvement.
• Structured and process-oriented way of working.
• Experience working within regulated environments such as medical devices, pharmaceuticals, laboratory operations or manufacturing.
• Knowledge of quality systems and standards such as ISO 13485, GMP or similar.
• Experience with system governance frameworks such as pm3, ITIL or equivalent.
• Experience leading system implementation or improvement projects.Familiarity with ERP, MES, LIMS, planning or other business-critical systems.
• Experience with systems such as LIMS, CDS, or similar platforms.

What we offer

• Prestationsrelaterad bonus

Krav

• Systemadministratör - 2-4 års erfarenhet

Utbildning

• Eftergymnasial utbildning två år eller längre

QIAGEN DNA Synthesis AB