Bilingual 1st Line Support (EN/ES) – Cloud Tech

Linköping; Linköpings kommun; On-site; SEK 279,000 - 390,600; Full time

Job summary

Avenda Solutions AB is seeking a 1st Line Support Agent fluent in English and Spanish for their team in Linköping. This entry-level position involves providing exceptional customer service and technical support through various communication channels.

Ideal candidates will exhibit excellent problem-solving skills and a strong interest in technology. Your work will involve assisting customers with their inquiries and ensuring they can use the company's systems effectively.

Qualifications

• Excellent problem-solving skills.
• Ability to communicate clearly in English and Spanish, both verbally and in writing.
• Interested in tech and basic understanding of computing.

Responsibilities

• Help customers through phone, web chat, and email.
• Assist sales teams in sales demos and provide technical support.

Skills

Problem-solving skills

Customer service

Technical interest

Clear communication in English

Clear communication in Spanish

Job description

Avenda Solutions AB is seeking a 1st Line Support Agent fluent in English and Spanish for their team in Linköping. This entry-level position involves providing exceptional customer service and technical support through various communication channels.

Ideal candidates will exhibit excellent problem-solving skills and a strong interest in technology. Your work will involve assisting customers with their inquiries and ensuring they can use the company's systems effectively.