Automotive Diagnostics Specialist

MSX International; Malmö kommun; Remote; SEK 670,000 - 1,005,000; Full time

Benefits offered by this job

Regular training and global career op-

Wellness allowance

Advance vacation days

Paid time off for medical appointments

Job summary

MSX International is seeking an Automotive Diagnostics Specialist for an international premium automobile manufacturer. You will provide expert assistance in diagnosing complex technical issues and support the dealer network with quick solutions, working closely with workshop technicians and dealers to ensure timely repair guidance.

Based remotely within the EU, this full-time role offers regular training, global career opportunities, and a collaborative, diverse team.

Qualifications

• Proven automotive experience in dealership or workshop.
• Master technician level or equivalent.
• Fluency in Nordic languages and English required.

Responsibilities

• Diagnose complex technical issues and support dealer network.
• Provide repair instructions via specified channels.
• Interface between manufacturer and dealers.

Skills

Automotive experience

Master technician

Nordic languages

English proficiency

Job description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

In your role as an Automotive Diagnostics Specialistfor an international premium automobile manufacturer, you will provide expert assistance in the diagnosis of complex technical issues and support the dealer network with quick solution finding of technical product issues. You will work closely with the technicians of the respective workshops and dealerships and support with repair instructions via specified communication channels. With your practical workshop experience, you will not only support the development of solutions for the entire product range, but also act as an interface between the manufacturer and the dealers.

What we offer

• Opportunity to work with one of the biggest OEM’s on the market.
• Regular training and access to global career opportunities/career progression.
• A professional but relaxed working environment, as part of a welcoming and diverse team.

Qualifications

Qualified candidates must be highly motivated, self-starters who possess excellent customer relationship, communication and facilitation skills, with a high degree of interest in working in a field environment with minimal supervision. The successful candidate must also reflect an exceptional track record and attributes that includes:

• Proven automotive experience, ideally in a dealership, workshop or at a manufacturer(aftersales retail experience is an advantage)at amaster technician level
• Fluency in any Nordic language andEnglishis required
• Experience with a high-performing, collaborative, constructive peer group is a plus
• Very good verbal and written communication skills with high attention to detail
• Ability to work on own initiative with attention to detail with flexible and proactive personality
• Personal qualities of integrity, credibility with high-level of organizational and time management skills
• Strong business acumen and customer focus

Additional Information

Workplace and scope:

The position is based remotely within the EU. This is a full-time role, with a start date to be agreed upon.

As part of our team, we offer you:

Flexibility – the opportunity to work 100% from home to achieve a good work-life balance

Security – we have a collective agreement that ensures stable employment terms

Benefits that make a difference – a wellness allowance, advance vacation days, and paid time off for medical appointments are just a few examples

Additional information:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Parts, Accessories & Service Performance
• Actionable Insights
• Learning Solutions

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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