Atlassian Solution Architect

Mercur Solutions AB; Stockholms kommun; On-site; SEK 1,100,000 - 1,400,000; Full time

Job summary

Mercur Solutions AB is seeking an experienced Atlassian Solution Architect to lead the design, governance, and continuous improvement of our Atlassian platform. You will own architecture, health, and evolution of Jira, Confluence, Jira Service Management, plugins, AI capabilities, and related integrations to support growth and security.

You will serve as the technical authority and platform owner, collaborating with IT, development, service management, and business stakeholders to deliver a

Qualifications

• Several years of Atlassian administration and architecture experience.
• Deep expertise in Jira, Confluence, and Jira Service Management.
• Experience delivering enterprise-scale Atlassian implementations.
• Strong IT Service Management knowledge and best practices.
• Experience designing integrations using APIs and automation.
• Security, identity management, compliance, and governance knowledge.
• Experience managing stakeholders across tech and business.
• Strategic thinker with strong analytical skills.
• Excellent communication and stakeholder management abilities.
• Able to balance business requirements with technical and financial considerations.
• Proactive, structured, and passionate about driving continuous improvement.
• Comfortable working both strategically and operationally.

Responsibilities

• Design and maintain enterprise-scale Jira, Confluence, and JSM solutions.
• Define platform architecture, data structures, workflows, and governance models.
• Develop integrations with GitHub, Netsuite, Hubspot, EntraID, Microsoft 365, and other systems.
• Drive automation, workflow optimisation, and process standardisation across departments.
• Ensure platform scalability, performance, and alignment with objectives.
• Ensure a financially healthy Atlassian environment.
• Own the overall health, availability, performance, and security of the Atlassian platform.
• Manage vendor relationships, licensing, renewals, and cost optimisation.
• Evaluate and govern Marketplace apps and third‑party integrations.
• Establish lifecycle management, data retention, and governance standards.
• Ensure regulatory and security compliance including GDPR.
• Lead change management, user adoption, and training initiatives.
• Lead AI implementation, governance, and data source maintenance.

Skills

Jira/Confluence/JSM

IT Service Management

API integrations

Automation workflows

Security & compliance

Stakeholder management

Communication

Strategic thinking

Analytical skills

Business-IT balance

Tools

DevOps tooling

Job description

Atlassian Solution Architect

Team: Internal IT - Location: Stockholm/Malmö/Gothenburg

Pacera unifies financial close, consolidation and FP&A. With AARO, Aico and Mercur, finance teams combine trusted data with AI-driven insights to enable robust, scalable and intelligent processes for the Office of the CFO.

About the role

We are looking for an experienced Atlassian Solution Architect & Platform Owner to lead the design, governance, and continuous improvement of our Atlassian platform. In this strategic and hands‑on role, you will own the architecture, health, and evolution of Jira, Confluence, Jira Service Management, plugins, AI capabilities, and related integrations, ensuring they support business growth, operational excellence, security, and compliance.

You will serve as both the technical authority and platform owner, working closely with IT, development teams, service management, and business stakeholders to deliver a scalable and future‑proof Atlassian environment.

What you will do

Solution Architecture

• Design and maintain enterprise-scale solutions across Jira, Confluence, and Jira Service Management.

• Maintain and define platform architecture, data structures, workflows, and governance models.

• Develop and maintain integrations with platforms such as GitHub, Netsuite, Hubspot, EntraID, Microsoft 365, and other business‐critical systems.

• Drive automation, workflow optimisation, and process standardisation across departments.

• Ensure platform scalability, performance, and alignment with organisational objectives.

• Ensure a financially healthy and sustainable Atlassian environment.

Technical System Ownership

• Own the overall health, availability, performance, and security of the Atlassian platform.

• Manage vendor relationships, licensing, contract renewals, and cost optimisation.

• Evaluate and govern Marketplace applications and third‑party integrations.

• Establish lifecycle management, data retention, and platform governance standards.

• Ensure compliance with regulatory and security requirements, including GDPR and corporate security policies.

• Lead change management, user adoption, training initiatives, and platform communication.

• Lead AI implementation, governance and data source maintenance for the Atlassian suite.

What we’re looking for

• Several years of experience administering and architecting Atlassian environments.

• Deep expertise in Jira, Confluence, and Jira Service Management.

• Proven experience delivering enterprise‑scale Atlassian implementations and transformations.

• Strong understanding of IT Service Management processes and best practices.

• Experience designing integrations using APIs and automation frameworks.

• Solid knowledge of security, identity management, compliance, and governance principles.

• Experience managing stakeholders across technical and business functions.

• Strategic thinker with strong analytical skills.

• Excellent communication and stakeholder management abilities.

• Able to balance business requirements with technical and financial considerations.

• Proactive, structured, and passionate about driving continuous improvement.

• Comfortable working both strategically and operationally

Preferred Qualifications

• Atlassian certifications such as Atlassian Certified Expert, ACP, or similar.

• Knowledge of DevOps toolchains and agile delivery practices.

• Familiarity with enterprise architecture and AI capabilities within the Atlassian products.

About Pacera

Pacera is a financial operations software company supporting the Office of the CFO across planning, financial close, consolidation and reporting. With a unified platform consisting of three specialised products, Aico by Pacera, AARO by Pacera and Mercur by Pacera, we help finance teams run critical finance operations with accuracy, control and confidence.

Aico – automates and streamlines financial close processes

Mercur – powers FP&A, budgeting, forecasting, business intelligence and financial analytics

AARO – provides consolidation and group reporting solutions

Each product has a strong existing customer base with double‑digit year‑on‑year growth. Together, the unified end‑to‑end SaaS platform is empowering finance and executive leaders with automation, compliance and actionable insights – enabling faster decision‑making, enhanced governance, and visibility.

The company is headquartered in Stockholm, with offices in Sweden, Finland, Latvia and the UK.

Backed by Accel‑KKR, a global technology‑focused investment firm, the group has ambitious growth plans driven by both organic expansion and acquisitions. We are now strengthening our operations by investing in key roles that support our platform and future scalability.

This is a permanent, full‑time position. The role will be based in either Stockholm, Malmo or Gothenburg.

Our process typically involves an initial conversation with our recruitment team, a hiring manager interview, and a final stage interview including a role specific task.

We warmly welcome your application