Associate Cloud Operations Architect, EU-North (EMEA)

TN Sweden; Göteborg; On-site; SEK 50 000 - 90 000; Full time

Job summary

Join a dynamic team at the forefront of cloud innovation! As an Associate Cloud Operations Architect, you'll work closely with customers to ensure they maximize the value of AWS services. This role emphasizes building strong relationships, providing strategic guidance, and advocating for customer needs. You'll have the opportunity to collaborate with diverse teams, tackle complex challenges, and contribute to the success of organizations across various industries. With a focus on work-life balance and continuous learning, this position offers a unique chance to grow your career in a supportive environment.

Benefits

Work-life balance

Flexible working hours

Mentorship opportunities

Inclusive team culture

Career growth resources

Qualifications

• Experience in Technical Account Management or similar roles.
• Strong understanding of operational parameters and troubleshooting.

Responsibilities

• Advise on solutions and provide technical guidance to customers.
• Ensure AWS environments are operationally healthy and cost-effective.
• Assist customers in migrating workloads to the cloud.

Skills

Technical Account Management

Customer Communication

Problem Solving

Multi-tasking

Education

Bachelor's Degree in Computer Science or related field

Tools

AWS

Azure

Google Cloud

Docker

Kubernetes

CI/CD

Job description

Associate Cloud Operations Architect, EU-North (EMEA), Gothenburg

Client:

Location:

Gothenburg, Sweden

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

cca3455902f5

Job Views:

2

Posted:

01.05.2025

Job Description:

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to large enterprises in the commercial and public sectors.

The Role

As an Associate COA, you will help craft and execute strategies to drive customer adoption and use of AWS services such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and others. Your technical curiosity and customer-facing skills will enable you to represent AWS effectively within customer environments and drive initiatives with leadership on incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help customers plan and build solutions using best practices, and proactively maintain their AWS environments. Building close relationships with customers will help you understand their operational needs and technical challenges, enabling them to maximize value from AWS. The role may require travel of 10% or more as needed.

The Associate COA is central to delivering value to our Enterprise Support customers. If you wish to be at the forefront of innovation, join us!

Key responsibilities

• Advise on solutions, provide technical guidance, and advocate for customers
• Ensure AWS environments are operationally healthy, cost-effective, and less complex
• Develop trusting relationships, understanding business and technical needs
• Lead technical discussions on incidents, trade-offs, and risks
• Collaborate with various partners including Solutions Architects and Sales teams
• Proactively identify opportunities for additional customer value
• Review service events, metrics, and pre-launch plans in detail
• Assist customers in migrating workloads to the cloud and solving related problems

A day in the life

See what the team says about similar roles.

About the team

We value diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. If your career is just starting or includes alternative experiences, don’t hesitate to apply.

Why AWS

AWS is the most comprehensive cloud platform, trusted by startups to Fortune 500 companies. We innovate continuously and support our customers’ success.

Work/Life Balance

We promote work-life harmony and flexibility, supporting your success at work and at home.

Inclusive Team Culture

Our culture embraces curiosity and diversity. Employee-led groups and events foster inclusion and learning.

Mentorship and Career Growth

We provide resources, mentorship, and opportunities to develop professionally.

BASIC QUALIFICATIONS

• Experience in roles like Technical Account Manager, Solutions Architect, or similar
• Understanding of operational parameters and troubleshooting for at least two of: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data, Security, Architecture, Applications Development
• Customer-facing experience with strong communication skills
• Ability to manage multiple tasks in a fast-paced environment

PREFERRED QUALIFICATIONS

• Experience with AWS or other cloud platforms like Azure or Google Cloud
• Programming or scripting skills in Java, Python, Perl, Ruby, C#, PHP
• Background as Software Engineer, Developer, Solution Architect, or DevOps Engineer
• Knowledge of DevOps tools and practices such as CI/CD, Puppet, Docker, Kubernetes, Chef

Note: If you are not a passport holder of the country for the vacancy, you may need a work permit. For more information, check our Blog. Do not include bank or payment details in your application. All applications should be submitted via the 'Apply now' button.