Assistant Store Manager

JD Sports Fashion Sweden AB; Solna kommun; On-site; SEK 334,800 - 446,400; Full time

Benefits offered by this job

Holiday Allowance

Discretionary Bonus Scheme

Staff Discount

Pension Scheme

Personal development opportunities

Job summary

A leading sports retail company in Solna kommun is searching for an Assistant Manager passionate about streetwear and sneakers. This role involves assisting the Store Manager with daily operations, training and motivating a team, analyzing performance to achieve KPIs, and ensuring exemplary customer service. Ideal candidates have retail management experience and strong communication skills. This opportunity comes with benefits like a holiday allowance and staff discounts, fostering both personal development and collaboration in a dynamic retail environment.

Qualifications

• Proven experience in retail management is essential.
• Ability to lead and motivate team members effectively.
• Strong time management abilities to prioritize tasks.
• Excellent communication skills for interacting with staff and customers.
• Familiarity with Microsoft Office Suite is required.

Responsibilities

• Assist the Store Manager in daily store operations.
• Train, recruit, and induct new staff.
• Analyze store performance and strive to meet targets.
• Ensure high standards of customer service are maintained.
• Implement visual merchandising techniques to boost sales.

Skills

Retail Management experience

Experience in leading and motivating a team

Excellent Time Management skills

Strong verbal and written communication skills

IT skills - Microsoft Outlook, Word and Excel

Job description

Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Mall of Scandianavia.

Role Overview

In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved.

Key duties/ responsibilities

Employees

• Train and make career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.

Sales

• Ensure and analyze the store's dashboard to achieve targets and KPI and, where possible, exceed them.
• Supervisory help is always available on the sales floor, selling personally where necessary.
• The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly, courteously and objectively.
• Support the Team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Retail Management experience.
• Experience in leading and motivating a team.
• Excellent Time Management skills.
• Strong verbal and written communication skills.
• IT skills - Microsoft Outlook, Word and Excel.

We know our employees put a great effort into making JD Sports the success it is today and in turn, we offer them some amazing benefits:

Benefits

• Holiday Allowance.
• Discretionary Bonus Scheme.
• Staff Discount on JD Group and other brands within the organisation.
• Pension Scheme.
• Personal development opportunities to learn and develop at work.