Air Freight Specialist

Maersk; Göteborgs kommun; On-site; SEK 600 000 - 800 000; Full time

Job summary

A global logistics leader in Göteborg, Sweden, seeks an Air Freight Specialist to manage air export/import shipments, ensuring operational execution and customer satisfaction. Candidates should have air freight experience and a customer-centric mindset. Join a diverse and inclusive team and support logistics innovations.

Qualifications

• Experience in air freight and forwarding.
• Knowledge of dangerous goods handling is a plus.
• Proven customer service orientation.

Responsibilities

• Handle end-to-end shipment process for air freight.
• Arrange bookings and ensure compliance with regulations.
• Provide updates and resolve operational disruptions.

Skills

Air Freight / Forwarding experience

Air product knowledge and experience

Customer centric mindset

Problem solving skills

Proficient in English

Dangerous Goods Cat. 3 (preferred)

Job description

Owns the job file and also has responsibility for creating and updating relevant documentation and Customer Invoices in the system.

At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in Integrated Logistics, offering a truly seamless end-to-end service that makes trade more simple and easier than ever.

If you love air freight in any aspect, starting from quoting, operations, searching solutions and facing unexpected challenges typical for air - come join our Air Freight Team!

Air Freight Specialist

We offer

In the role of Air Freight Specialist, you will play a key role in our air freight team, handling end-to-end operations. You will be responsible for the operational execution of air export/import shipments and be in daily contact with customers and vendors. You will also focus on the overall accuracy of revenue and cost allocation on shipment level.

You will work with passionate and dedicated colleagues in a team that has a collaborative and commercial mindset, supported to grow, and excel in their careers.

Key Responsibilities

In the role of Air Freight Specialist you will have the opportunity to:

• Handle the end-to-end shipment process in both import and export air freight shipments (including Dangerous Goods)

• Arrange airline bookings with our core carrier partners and gateways

• Arrange pre- and on-carriage with our trucking partners

• Align with our customs partner to make sure all shipments are cleared as per local legislations

• Ensure shipments are filed timely and accurately in our operational systems

• Update shipment milestones in our operational systems to guarantee data quality towards our customers

• Ensure specific customer requirements are met (transit time, carrier selection, routings etc.)

• Monitoring of shipments to provide proactive update to our customers and to solve potential operational disruptions

• Coordinate with the commercial organization on customer commitments and forecasts

• Perform Knowledge Exchange with the sales and account management to ensure customer satisfaction

• Calculate quotes on ad-hoc shipments and perform vendor negotiations

• Ensure accuracy of revenue and cost calculation on shipment level

Who we are looking for

To be successful in this role, we believe you bring the following competencies and experiences:

• Air Freight / Forwarding experience

• Air product knowledge and experience

• Dangerous Goods Cat. 3 (preferred)

• Visionary and strategic thinking

• Customer centric mindset

• Problem solving skills

• Proficient in English

If you are looking for a positive change in your career and you are ready for this challenging new chapter, we look forward to receiving your application!

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

The location for this role is Göteborg, Sweden.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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