Account Manager

HCL Technologies Sweden AB; Göteborg; On-site; SEK 60 000 - 100 000; Full time

Job summary

An established industry player is looking for a dynamic Account Manager to foster relationships with key clients and drive IT solutions. This role emphasizes developing long-term partnerships, understanding client needs, and delivering tailored solutions. With over 15 years of experience in IT sales, the ideal candidate will excel in communication and negotiation, ensuring client satisfaction. The company offers a collaborative environment with competitive compensation and career development opportunities, making it an exciting place to grow your career in IT sales.

Benefits

Competitive base salary + commission

Career development opportunities

Performance-based incentives

Collaborative work environment

Qualifications

• 15+ years of experience in IT sales or account management.
• Strong understanding of IT infrastructure and software solutions.

Responsibilities

• Develop and manage relationships with key accounts.
• Identify new sales opportunities and engage clients for upselling.

Skills

IT Sales

Account Management

Client Relationship Management

Negotiation Skills

Communication Skills

Education

Bachelor's degree in Business

MBA

Tools

CRM Tools

Microsoft Office Suite

Job description

Job Title: Account Manager

Location: Gothenburg

Job Type: Full-Time, Onsite

Department: Direct Sales / Business Development

Reports To: Vice President - Sales

Job Summary:

We are seeking a dynamic and results-driven Key Account Manager to manage and grow relationships with key clients. This role involves developing long-term partnerships, identifying client needs, and delivering tailored IT solutions. The ideal candidate will have a strong IT sales background, excellent communication skills, and a proven track record in account management with a good deal shaping and winning history.

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Key Responsibilities:

• Develop and manage strong relationships with key accounts, ensuring client satisfaction and loyalty.

• Act as the primary point of contact for all client interactions related to IT products and services.

• Understand client business goals and align them with appropriate IT solutions (hardware, software, services, cloud, networking, etc.).

• Identify new sales opportunities within existing accounts and proactively engage clients for upselling and cross-selling.

• Collaborate with internal teams (technical, support, product, marketing, presales, solution, delivery) to deliver customized solutions.

• Monitor market trends, competitor activities, and industry developments to identify potential areas for growth.

• Prepare and deliver sales presentations, proposals, and product demos tailored to client needs.

• Meet or exceed assigned sales targets and KPIs.

• Maintain accurate records of account activities, pipeline status, and forecasts using CRM systems.

Requirements:

• Bachelor's degree in Business, Information Technology, or related field and MBA is plus

• 15+ years of experience in IT sales, account management, or business development.

• Strong understanding of IT infrastructure, software solutions, and enterprise services.

• Excellent interpersonal, negotiation, and communication skills.

• Ability to work independently onsite with clients and manage multiple priorities.

• Proficiency in CRM tools and Microsoft Office Suite.

• Willingness to travel locally or regionally as required.

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Benefits:

• Competitive base salary + commission

• Career development opportunities

• Performance-based incentives

• Collaborative work environment