Test Lead

Cognizant; Riyadh Region; On-site; SAR 420,000 - 620,000; Full time

Job summary

Cognizant is seeking an experienced Test Manager to lead enterprise-scale QA and testing for web services and complex business applications. The role requires agile governance, cross-functional collaboration, and strong leadership to ensure reliable delivery aligned with business objectives.

The ideal candidate will have telecom domain expertise, 13+ years in test management, and hands-on experience with Zephyr, Jira, Postman and SoapUI, plus SQL data validation.

Qualifications

• Telecom domain experience is mandatory.
• 13+ years as Test Manager/QA Manager.
• Experience with Zephyr and Jira for test management.
• API testing using Postman and SoapUI.
• SQL/Data validation to verify data integrity.
• Arabic communication skills required.
• Experience in large-scale digital transformation programs.

Responsibilities

• Define and drive test strategy and planning for complex applications with agile delivery.
• Oversee functional, integration, system and regression testing across web services and business apps.
• Coordinate agile testing processes with iterative planning and continuous feedback.
• Manage test design and execution in Zephyr with traceability to requirements, stories and defects.
• Use Jira to track defects, user stories, and testing progress; maintain transparent test workflows.
• Collaborate with development teams on version control practices for test assets and reproducibility.
• Conduct web services and API testing using Postman and SoapUI; validate request/response structures and error handling.
• Perform detailed SQL data validation to ensure data integrity across frontend and backend stores.
• Provide risk-based test coverage focusing on critical business functions and potential impacts of defects.
• Work with product owners, business analysts and developers to refine acceptance criteria and ensure testing supports business value.
• Document test reports detailing defects, trends, root causes and release readiness for stakeholders.
• Mentor team members in modern testing practices and agile ceremonies; promote a culture of quality.
• Communicate test plans and quality risks fluently in Arabic and English for cross-country collaboration.

Skills

Telecom domain experience

Test Manager/QA Manager experience

SQL

Arabic communication

Tools

Zephyr

Jira

Postman

SoapUI

Job description

Job Summary

Test Manager role in a multinational company requiring thirteen to seventeen years of experience in enterprise scale quality assurance and test management. The role focuses on planning, executing, and governing end to end testing for web services and complex business applications using agile practices and worked on huge digital transformation projects in Telcom industry. The Test Manager will work from office in a day shift model, collaborating with cross functional teams to ensure reliable delivery of features that support business objectives

Must have

• Telecom domain experience (mandatory)
• Test Manager/QA Manager experience of 13+ years
• Zephyr + Jira
• API Testing (Postman/SoapUI)
• SQL/Data Validation
• Arabic communication skills
• Large-scale digital transformation program experience

Responsibilities

• Drive comprehensive test strategy and planning for complex application ecosystems by aligning test scope, timelines, and quality goals with stakeholder expectations and agile delivery roadmaps
• Oversee functional, integration, system, and regression testing activities for web services and business applications to ensure reliable behavior and consistent user experience across environments
• Coordinate agile test processes using iterative planning, backlog refinement, and continuous feedback loops to optimize test coverage and accelerate defect detection
• Manage test design and execution in Zephyr by organizing test cases, suites, and cycles so that traceability to requirements, user stories, and defects is maintained and easily auditable
• Utilize Jira to track defects, user stories, and testing progress while ensuring that test related workflows remain transparent and that status updates are communicated clearly to product and engineering teams
• Apply Git based version control practices within the testing ecosystem by collaborating with development teams on branch usage and promoting reliable test asset management and reproducibility of test results
• Conduct web services and API testing using tools such as Postman and SoapUI while validating request and response structures, error handling, and performance aspects of Rest API interfaces
• Perform detailed SQL based data validation to confirm data integrity, transformation accuracy, and alignment between front end behavior and back end data stores across all relevant test scenarios
• Provide risk based test coverage by prioritizing test scenarios around critical business functions such as perform rating workflows and by highlighting potential customer and operational impacts of defects
• Collaborate closely with product owners, business analysts, and developers to refine acceptance criteria, clarify requirements, and ensure that test outcomes directly support business value realization
• Document clear and concise test reports including defect trends, root cause observations, and release readiness assessments that support informed decision making by management and project stakeholders
• Mentor team members in modern testing practices, agile ceremonies, and effective use of tools while promoting a culture of quality, continuous improvement, and shared ownership of outcomes
• Communicate test plans, progress, and quality risks fluently in Arabic and English to bridge regional stakeholder expectations and support effective cross country collaboration in a work from office environment