Telephone Operator

Hilton; Makkah Region; Presencial; SAR 27.000 - 47.000; Jornada completa

Descripción de la vacante

Hilton in Saudi Arabia is seeking an Operator to warmly greet guests by handling phone calls, answering inquiries, and delivering information about hotel services and amenities. This role focuses on spreading hospitality through memorable guest experiences during every interaction.

The Operator will be the first point of contact, providing accurate information and assisting guests to ensure a smooth and satisfying stay at the hotel.

Formación

• Experience in front desk or call center preferred.
• Excellent communication skills in English; Arabic is a plus.

Responsabilidades

• Answer guest phone calls and inquiries.
• Provide information about hotel services and amenities.
• Assist guests to ensure a positive stay.

Conocimientos

Customer service

Communication

Multilingual

Descripción del empleo

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for answering guest phone calls, responding to inquiries, and providing information about hotel services and amenities. As anOperator, you’re not just handling incoming telephone calls – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.