Systems Administrator

iHR (International Human Resources); Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A human resources consulting firm is seeking a Systems Administrator / Process Coordinator located in Riyadh, Saudi Arabia. This role requires acting as the liaison among diverse teams and managing operations of a web-based platform. The ideal candidate should have a minimum of 3 years of related experience, strong coordination and communication skills, and a background in IT or related fields. Familiarity with QA systems and ISO standards is beneficial. The job involves system issue management, user support, and maintaining documentation.

Qualifications

• Minimum 3 years of experience in IT projects, system administration, or process coordination.
• Familiarity with QA systems, document control, and ISO management standards is a plus.
• Experience working with both technical teams and field/operational teams.

Responsibilities

• Serve as the primary point of contact between inspectors, QA, operations, and developers.
• Track and resolve system issues, enhancement requests, and functional gaps.
• Support users in proper system usage and adherence to operational processes.
• Translate operational workflows into system requirements and tasks.
• Participate in User Acceptance Testing (UAT) and validate system changes.
• Maintain QA documentation, inspection logs, and audit records with proper version control.

Skills

Coordination

Communication

Problem-solving

Education

Diploma or Bachelor’s in IT, Engineering, Quality, Business Administration, or related field

Job description

Job Title

Systems Administrator / Process Coordinator

About the Role

We are looking for a Systems Administrator / Process Coordinator to work with one of our clients. The role will act as the key liaison between Quality Assurance, Operations teams, and the application development team, ensuring smooth operation of a web-based inspection and certification platform by managing system issues, coordinating workflows, and maintaining QA documentation.

Key Responsibilities

• Serve as the primary point of contact between inspectors, QA, operations, and developers.
• Track and resolve system issues, enhancement requests, and functional gaps.
• Support users in proper system usage and adherence to operational processes.
• Translate operational workflows into system requirements and tasks.
• Participate in User Acceptance Testing (UAT) and validate system changes.
• Maintain QA documentation, inspection logs, and audit records with proper version control.

Requirements & Skills

• Minimum 3 years of experience in IT projects, system administration, or process coordination.
• Strong coordination, communication, and problem-solving skills.
• Familiarity with QA systems, document control, and ISO-based management standards (e.g., ISO 9001, ISO/IEC 17020) is a plus.
• Experience working with both technical teams and field/operational teams.
• Diploma or Bachelor’s in IT, Engineering, Quality, Business Administration, or related field.