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A leading technology firm in Riyadh is seeking an experienced technical architect to define the support solution architecture and manage complex technical issues. Ideal candidates should have over 5 years of hands-on experience with Oracle Utilities, focusing on enterprise system design and post-go-live support. This role offers an opportunity to shape solutions that align with business goals.
Define the overall support solution architecture aligning with Oracle C2M upgrade strategy.
Serve as the technical escalation point for complex L2/L3 issues.
Review technical deliverables and ensure solution alignment with business goals.
Guide performance tuning, data correction, and new statutory requirements.
Coordinate environment handovers and high-severity defect escalations.
5+ years of hands-on experience in Oracle Utilities (C2M, MDM, SOM).
Expertise in enterprise system design, Oracle integrations, and support architecture.
Experience in post-go-live support environments.
Strong understanding of Oracle SR management and patching processes.