Overview
Learning and Development Coordinator (AMEP) is responsible for working with the Regional Lead, Learning and Development, SJ Global Academy and plays a crucial role in supporting the planning, execution, and administration of employee training and development programs. This role is responsible for ensuring the smooth delivery of learning initiatives by coordinating logistics, maintaining records, managing communications, and assisting with the development of training materials.
The ideal candidate is detail oriented, highly organized with strong technical and analytical skills in curating learning dashboards, organizing and publishing learning calendars, maintaining, tracking and reporting learning data, strong communication abilities, and a passion for fostering employee growth and development.
The ideal candidate also exhibits strong technical and digital competencies in using:
- Learning Management Systems (LMS): Familiarity with LMS platforms for tracking attendance, content delivery, and reporting. (preferably Docebo)
- Microsoft Office Proficiency: Skilled in using tools like Excel (for tracking), PowerPoint (for presentations), and Word (for documentation).
- Digital Literacy: Comfortable using collaboration tools (e.g., Teams, Zoom, Google Workspace) to support virtual and hybrid training.
The incumbent will role model the SJ Group values, ethics and code of conduct and ensure all business activities are carried out in accordance with these guiding principles.
Key Accountabilities
- Training Coordination and Logistics: Assist in the coordination and administration of training programs, workshops, and learning initiatives. Maintain training schedules, calendars, and attendance records using the internal learning management system Docebo. Coordinate logistical arrangements for training sessions, including room setup, materials preparation, and technological support.
- Communication and Stakeholder Management: Develop effective and collaborative relationships with internal stakeholders that contribute to the success of the function and the business. Develop and/or support communications plans for rollout of all programs and initiatives.
- Evaluation, Reporting and Content Management: Operate learning management systems to maintain and update training data, learning reports and records and keep employee development databases updated. Assist in the creation of training-related reports and metrics. (internal and external client side for KTP).
- Perform General Administrative Tasks: such as data entry, data management and document management.
Formal Qualifications and Experience
- Bachelor’s degree in human resources, Business Administration, Education, or related field.
- 2-3 years of experience in a coordination or administrative role, preferably in Learning & Development. Have succeeded in a similar role in a corporate environment.
Skills and Competencies
- Excellent Proficiency in Learning Management Systems (LMS) (preferably in Docebo), maintaining digital learning data and curating digital reports.
- Intermediate to advanced proficiency in MS Office suite and Digital Skill Literacy using tools of collaboration like MS Teams, Google Workspace etc.
- Attention to details with strong organizational and planning skills.
- Excellent written and verbal communication skills.
- Ability to work collaboratively with various teams and stakeholders.
- Basic Project Management Skills (Desirable).
- e-learning authoring tools (desirable not a must)
- Instructional Design (desirable not a must)
At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!