Senior UX Researcher - E-commerce Experience

Floward; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading online gifting company in Saudi Arabia seeks a User Researcher to shape its digital products by uncovering user insights. The ideal candidate will have over 5 years of experience in user research, working closely with product and design teams. Responsibilities include conducting qualitative and quantitative research, analyzing data, and advocating for user-centric design. This full-time position offers a dynamic environment where strong communication and analytical skills are essential. Join us in enhancing the experience of customers ordering flowers and gifts.

Qualifications

• 5+ years of experience in user research within a digital product environment.
• Excellent communication and storytelling skills to present research findings effectively.
• Ability to work independently and manage multiple research projects simultaneously.

Responsibilities

• Conducting qualitative and quantitative research.
• Analyzing data from tools like Google Analytics and Hotjar.
• Collaborating with product managers, designers, and engineers.

Skills

Qualitative research

Quantitative research

User-centered design

Communication

Analytical skills

Education

Bachelor’s degree in Human-Computer Interaction (HCI), Psychology, or related field

Tools

Google Analytics

Hotjar

Maze

Job description

A leading online gifting company in Saudi Arabia seeks a User Researcher to shape its digital products by uncovering user insights. The ideal candidate will have over 5 years of experience in user research, working closely with product and design teams. Responsibilities include conducting qualitative and quantitative research, analyzing data, and advocating for user-centric design. This full-time position offers a dynamic environment where strong communication and analytical skills are essential. Join us in enhancing the experience of customers ordering flowers and gifts.