Senior IT Business Applications Specialist

Johns Hopkins Aramco Healthcare; Dhahran Compound; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading healthcare organization in Dhahran Compound is seeking a Senior IT Business Applications Specialist to implement and optimize business applications. The ideal candidate will possess at least 15 years of experience and a Bachelor's degree in Information Technology. Responsibilities include providing training, ensuring compliance with best practices, and managing vendor relationships. Strong skills in project management and cybersecurity are essential for this role. This position offers an opportunity to work in a dynamic healthcare environment.

Qualifications

• Minimum 15 years of experience in relevant field.
• Sample preferred certifications include PMP and ITIL.
• Fully proficient in English; Arabic not required.

Responsibilities

• Implement and optimize business applications and enterprise solutions.
• Provide training and user guidance on business applications.
• Ensure compliance with best practices and regulatory requirements.
• Manage vendor engagements for application support services.
• Investigate and resolve applications-related incidents.
• Mentor and guide junior colleagues.

Skills

Project Management

Business Application Management

IT Governance

Cybersecurity

Training and Mentorship

Education

Bachelor's Degree in Information Technology or relevant field

Tools

HRFISCM systems

Service Management Systems

Project Management Systems

Content/Document Management Systems

Collaboration Platforms

Job description

SENIOR IT BUSINESS APPLICATIONS SPECIALIST.

Function: CIO

Job Code: 30009413

Reports to: Business Applications Support Director

Job Description Summary

The Senior IT Business Applications Specialist is responsible for implementing and maintaining the organization’s business enterprise platforms, utilizing their expertise in several of the relevant solutions to continuously optimize and meet the evolving needs of JHAH's business processes.

Strategic Roles & Responsibilities %

5

Strategic Roles & Responsibilities

• Research market trends and innovations to recommend new strategic directions and/or advanced solutions to IT leadership that could benefit JHAH

Operational Roles & Responsibilities %

95

Operational Roles & Responsibilities

• Implement, configure, maintain, support, monitor and enhance the organization's business applications including HRFISCM systems, service management systems, project management systems, content/document management systems, collaboration platforms and other business enterprise solutions to ensure they are fit for purpose, reliable, efficient, effective, secure and achieve their intended benefits for the organization
• Provide training and guidance to end users on the effective use and management of business applications
• Ensure that business applications comply with relevant best practices, regulatory requirements, enterprise architecture standards, governance programs and cybersecurity policies
• Manage engagements with contracted vendors for business applications support, managed services or professional services to ensure that service delivery meets the targeted scope, time, cost and quality constraints
• Investigate and resolve business applications related incidents in compliance with the organization's relevant policies and procedures
• Fulfill business applications related service requests in compliance with the organization's relevant policies and procedures
• Evaluate and process IT demand requests involving business applications and support fulfillment of those that are approved in compliance with relevant policies and procedures and by following the organization's IT project management framework
• Mentor and guide junior colleagues

Bachelor's Degree in the field of Information Technology or in a relevant field.

Professional Certifications Required

Sample of preferred certifications: Certifications relevant to business enterprise solutions adopted at JHAH; Project Management Professional (PMP); IT Infrastructure Library (ITIL)

Years of Experience

Minimum 15 years of experience in relevant field.

Languages

English: Fully Proficient ; Arabic: Not Required

Core Competencies

• Integrity
• Accountability
• Cybersecurity
• Person-Centered Care

Acknowledgement

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.