Job Description - Security Manager (Pre-Opening) (HOT0C8V6)
Work Locations
Hampton by Hilton Souq 7, Jeddah Janoub Ibn Laden, Al Jami`ah, Jeddah 22345, Saudi Arabia.
Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Security Manager. This position will be hiring Saudi Nationals only due to Localization Regulations.
Short Description: As a Security Manager, you’re not just ensuring guest, team member, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Lead and develop the team: recruit, train, supervise, and mentor security team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high‑performing team.
- Manage security operations: implement security protocols to protect guests, employees, and property whilst ensuring compliance with local regulations and company brand standards.
- Supervise property safety: oversee security patrols, identify potential risks, and take proactive measures to address safety and security concerns.
- Support investigations: assist in conducting investigations related to accidents, thefts, property loss, and policy violations, ensuring proper documentation and follow‑up.
- Oversee emergency responses: manage on‑site emergency responses, including fires, medical incidents, and safety hazards, while coordinating with appropriate teams.
- Act as law enforcement liaison: maintain communication as needed with local, state, and federal law enforcement agencies on security‑related matters.
- Ensure accurate documentation: review and maintain security reports, incident records, and compliance documentation.
- Support hotel operations as part of the leadership team: take on duty manager responsibilities as needed and ensure compliance with safety protocols and hotel standards.
Key Responsibilities for Hotel Pre‑Opening Leaders
- Project Management: oversee timelines, budgets, and resources; manage construction, procurement, and vendor coordination; ensure compliance with deadlines and regulations.
- Strategic Planning: develop and execute pre‑opening plans; set priorities, anticipate challenges, and establish operational workflows.
- Operational Readiness: ensure all departments (front office, housekeeping, F&B, engineering) are prepared; coordinate training and brand standards implementation.
- Team Leadership: recruit, onboard, and train staff; foster collaboration and maintain team focus under pressure.
- Financial Management: manage pre‑opening budgets; monitor forecasts; negotiate vendor contracts and control costs.
- Brand Standards: ensure consistency in design, service, and operations aligned with brand guidelines.
- Problem‑Solving: address unexpected issues quickly; manage risks and maintain safety compliance.
- Attention to Detail: oversee final construction, design, and furnishing; ensure operational processes meet quality standards.
- Communication: maintain transparent updates with owners, investors, and stakeholders; represent the project in pre‑opening events.
- Adaptability: adjust plans as needed; stay resilient under fast‑paced, high‑pressure conditions.
- Customer Focus: ensure guest experience remains the top priority from day one.
What is it like working for Hilton, the Best Workplace according to Forbes and GPTW?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.