SALAM Ground Support Systems (GSS) Supervisor

BAE Systems; Makkah Region; On-site; SAR 180,000 - 300,000; Full time

Job summary

BAE Systems in Saudi Arabia is seeking a SALAM Ground Support Systems (GSS) Supervisor to lead and mentor GSS Technicians, maintain Typhoon GSS knowledge, and deliver maintenance services across the GSS infrastructure to support defence operations.

The role emphasizes safety, SHE standards, compliance with ITAR/LCM, and collaboration with team leaders on training, audits and project rollouts, with responsibility for reporting and timely task delivery.

Qualifications

• NVQ3/ONC/OND/BTEC level in a relevant technical or IT discipline, or a technical apprenticeship, or suitable equivalent technical qualification approved by M&CA.
• “At least 5 years’ experience in support aircraft ground capability, such as mission planning or maintenance management systems OR 2 years’ after successful completion of BAESSA apprenticeship programme (SNTTP/ TSNTTP).”
• At least a Familiar level of skills in support aircraft ground capability, such as mission planning or maintenance management systems.
• At least an Awareness level of knowledge of Continuing Airworthiness.
• At least an Awareness level of knowledge of aircraft operation environments and of the aircraft weapon system.
• At least a Familiar level of skills of aircraft operations management.
• At least an Awareness level of experience of operations support services.
• Fluent in English Language
• Saudi Engineering Council (SEC) Registration.
• NVQ5/BTEC/HND or Degree in a relevant technical or computer science discipline.
• Incorporated/Technician or Chartered Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology.
• Should be able to work on their own initiative to resolve issues.
• Effective communication skills and a proven ability to organize and deliver tasks on time.
• 3+ Years’ experience within the field of service delivery in respect to IT support

Responsibilities

• Coach and delivery OJT to GSS Technicians, to develop GSS specific knowledge and skills.
• Maintain the level of technical knowledge of Typhoon GSS, including all sub-systems.
• Deliver GSS maintenance services including, corrective and preventative diagnosis and rectification tasks.
• Produce routine reports for inactive user accounts and mandated training.
• Attend SHE, entry in to service, factory and site acceptance tests as and when directed to do so by team leaders.
• Provide GSS SME support to internal audits.
• Comply with SHE and Quality Assurance standards across all GSS related activities.
• Support the GSS Team Leaders in their performance appraisal of GSS Technicians.
• Support project teams with technical issues in the design, planning, initialisation and rollout of solutions to provide GSS capability to the Salam organisation.
• Installation, configuration, operation and maintenance of system hardware and software related to the GSS Operational infrastructure to be utilised in support of GSS activities.
• Raise Technical Publications Request Form (TPRF’s) against approved data when necessary.
• Assist with the transfer of knowledge, mentoring, counterpart development and consolidation activities with the RSAF GSS System Administrators and PC SNs.
• Responsible to the GSS Team Leaders for the delivery of the Typhoon GSS Administrator Service to the RSAF.
• Comply with all governance requirements of the Operational Framework including; ITAR, LCM, planning, monitoring, change control.
• Assist with effective supervision of Safety, SHE and Quality Assurance across all GSS related activities, including compliance with all related regulations, policies and procedures.
• Complete all mandated business and technical related training, prior to deadlines.
• Be pro-active towards own performance appraisal ePDR.
• Report, appropriately, all safety-related occurrences and non-compliances via Line Manager.
• Understand all elements of GSS Management documents and procedures which relate to this role.

Skills

Fluent English

Effective communication

Time management

Self-motivation

IT support

Education

NVQ3/ONC/OND/BTEC level

NVQ5/BTEC/HND or Degree

Saudi Engineering Council Registration

Incorporated/Technician or Chartered Engineer

Tools

McAfee ePO

Hyper Converged Infrastructure

Job description

Job Description - SALAM Ground Support Systems (GSS) Supervisor (00138117)

SALAM Ground Support Systems (GSS) Supervisor - 00138117

Responsibilities

• The function of the Ground Support Systems (GSS) Supervisor is to be responsible to the GSS Team Leaders for the following:
• Coach and delivery OJT to GSS Technicians, to develop GSS specific knowledge and skills
• Maintain the level of technical knowledge of Typhoon GSS, including all sub-systems
• Deliver GSS maintenance services including, corrective and preventative diagnosis and rectification tasks
• Produce the following routine reports for inactive user accounts and mandated training
• Attend the following meetings including; SHE, entry in to service, factory and site acceptance tests as and when directed to do so by team leaders
• Provide GSS SME support to internal audits
• Comply with all SHE and Quality Assurance standards across all GSS related activities, including compliance with all related regulations, policies and procedures
• Support the GSS Team Leaders in their performance appraisal of GSS Technicians
• Support project teams with technical issues in the design, planning, initialisation and rollout of solutions to provide GSS capability to the Salam organisation
• Installation, configuration, operation and maintenance of system hardware and software related to the GSS Operational infrastructure to be utilised in support of GSS activities
• Raise Technical Publications Request Form (TPRF’s) against approved data when necessary
• Assist with the transfer of knowledge, mentoring, counterpart development and consolidation activities with the RSAF GSS System Administrators and PC SNs
• Responsible to the GSS Team Leaders for the delivery of the Typhoon GSS Administrator Service to the RSAF
• Comply with all governance requirements of the Operational Framework including; ITAR, LCM, planning, monitoring, change control
• Assist with effective supervision of Safety, SHE and Quality Assurance across all GSS related activities, including compliance with all related regulations, policies and procedures
• Complete all mandated business and technical related training, prior to deadlines
• Be pro-active towards own performance appraisal ePDR
• Report, appropriately, all safety-related occurrences and non-compliances via Line Manager
• Understand all elements of GSS Management documents and procedures which relate to this role

Qualifications

• A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical or IT or computer science discipline, or a technical apprenticeship, or suitable equivalent technical qualification approved by M&CA.
• At least 5 years’ experience in support aircraft ground capability, such as mission planning or maintenance management systems OR 2 years’ after successful completion of BAESSA apprenticeship programme (SNTTP/ TSNTTP).
• At least a Familiar level of skills in support aircraft ground capability, such as mission planning or maintenance management systems.
• At least an Awareness level of knowledge of Continuing Airworthiness.
• At least an Awareness level of knowledge of aircraft operation environments and of the aircraft weapon system.
• At least a Familiar level of skills of aircraft operations management.
• At least an Awareness level of experience of operations support services.
• Fluent in English Language
• Saudi Engineering Council (SEC) Registration.
• NVQ5/BTEC/HND or Degree in a relevant technical or computer science discipline.
• Incorporated/Technician or Chartered Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology.
• Should be able to work on their own initiative to resolve issues.
• Effective communication skills and a proven ability to organize and deliver tasks on time.
• 3+ Years’ experience within the field of service delivery in respect to IT support

Relevant qualifications in the following

• McAfee ePO
• An awareness of Hyper Converged Infrastructure

SAUDI NATIONAL EMPLOYEE BENEFITS

In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.

BAE Systems

BAE Systems has a heritage of commitment to the Kingdom of Saudi Arabia. For 50 years, we have provided the platforms and services that support the Saudi armed forces to defend the interests of the Kingdom. In support of the Saudi Arabia National Objectives, we’ve invested heavily in the development of Saudi people, technology, infrastructure and local companies in the defence supply chain. Our investments have helped to

develop the Saudi defence industry as well as developing a skilled and highly productive workforce.

(BAE Systems KSA is committed to the full inclusion of qualified people with disabilities. As part of this commitment, BAE Systems KSA will ensure that persons with disabilities are provided with reasonable accommodation during the job application or interview process, and or to perform essential job functions).

Note: All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals..