Remote Riyadh CX Specialist – Premium Customer Experience

Revie; Remote; SAR 150,000 - 200,000; Full time

Job summary

A fast-growing interior design company in Riyadh is seeking a Customer Experience Specialist. In this key role, you will manage customer communications and provide support across various channels to ensure a seamless experience. The ideal candidate has over 2 years of experience in customer service, is fluent in Arabic and English, and maintains a strong customer-first approach. This full-time position offers a flexible schedule aligned with KSA business hours, and allows you to contribute significantly to the customer journey.

Qualifications

• Saudi national, based in Riyadh.
• 2+ years experience in customer experience or similar roles.
• Fast learner with a positive attitude.

Responsibilities

• Respond to inbound customer inquiries.
• Conduct outbound follow-ups and schedule consultations.
• Qualify leads based on project needs.

Skills

Strong communication skills in Arabic & English

Highly organized

Proactive in follow-ups

Tools

CRM systems

Customer communication tools

Job description

A fast-growing interior design company in Riyadh is seeking a Customer Experience Specialist. In this key role, you will manage customer communications and provide support across various channels to ensure a seamless experience. The ideal candidate has over 2 years of experience in customer service, is fluent in Arabic and English, and maintains a strong customer-first approach. This full-time position offers a flexible schedule aligned with KSA business hours, and allows you to contribute significantly to the customer journey.