RDC Operations Executive

Afaq - Warehouse Branch - J02; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading grocery service provider in Jeddah is seeking an Operations Lead to oversee end-to-end UTR operations. The ideal candidate will possess a bachelor's degree in business administration and have a proven ability to manage team performance and safety effectively. This role requires strong leadership skills, a focus on process improvement, and fluency in English. Join our inclusive culture dedicated to delivering exceptional service by motivating and developing team members.

Qualifications

• 5+ years of experience in operational management, preferably in logistics or retail environments.
• Ability to lead and motivate a team to achieve targets.
• Fluent in English, with excellent communication skills.

Responsibilities

• Manage end-to-end UTR operations for one or more sites.
• Ensure operational and quality targets are met.
• Drive performance management and employee development.
• Conduct daily safety audits and improvements.

Skills

Performance management

Team leadership

Process improvement

Safety management

Education

Bachelor’s degree in a relevant field

Job description

Overview

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. This role will help us build and run the new service for our customers, run 3P Store Operations, and ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. You will motivate, coach, report, and provide feedback on associate performance – including roof and on‑road productivity, quality and safety – to achieve or exceed Amazon expectations.

Key Job Responsibilities

• Manage end‑to‑end UTR operations for one large site or a combination of small sites, supervising store operations.
• Meet customer‑facing metrics while maintaining operational and quality targets and upholding safety and morale of the team reporting to you.
• Drive performance management of team members, preparing and implementing training and development plans for pickers.
• Work closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conduct 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Serve as stand‑in for Area Manager when required.

Qualifications

Basic Qualifications

• Bachelor’s degree in Executive Assistant or Business Administration.

Preferred Qualifications

• Bachelor’s degree.
• Speak, write, and read fluently in English.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.