PROGRAM MANAGER - VOLUNTARY SAVINGS PRODUCT

Duncan & Ross Consulting; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

Duncan & Ross Consulting in Saudi Arabia seeks an experienced delivery leader to own the end-to-end rollout of a voluntary savings product, with a target launch in Q1 2027. The role blends product expertise with program management across design, technology, operations and customer experience.

You will coordinate internal teams and external partners, align with legal and regulatory requirements, establish governance, manage risks, and provide executive reporting while guiding pre-launch readiness

Qualifications

• Hands-on experience in designing, implementing and launching savings products.
• Strong program management capabilities across design, technology, operations and customer experience.
• Proven ability to lead complex programs with multiple functions and external partners.

Responsibilities

• Own the integrated delivery plan, milestones, dependencies and launch readiness.
• Apply savings product expertise to challenge plans, identify gaps and resolve delivery and pre-launch issues.
• Coordinate internal teams, external partners and vendors with clear ownership and timely decisions.
• Work with legal, compliance to incorporate Saudi regulatory requirements into the delivery plan.
• Establish governance, manage risks and issues, and provide executive reporting.
• Coordinate launch preparation, handover and early post-launch stabilization.

Skills

Savings product launch

Program management

Stakeholder management

Regulatory understanding

Cross-functional collaboration

Job description

Role Purpose

Lead the delivery and launch of the client's voluntary savings product (due Q1 2027), combining practical savings product expertise with strong program management. The candidate should bring firsthand experience of product development and launch, including common challenges, dependencies and lessons learned.

Key Responsibilities

Own the integrated delivery plan, milestones, dependencies and launch readiness.

Apply savings product expertise to challenge plans, identify gaps and resolve delivery and pre-launch issues across product design, technology, operations and customer experience.

Coordinate internal teams, external partners and vendors, ensuring clear ownership and timely decisions.

Work with legal, compliance and relevant specialists to incorporate applicable Saudi regulatory requirements and approvals into the delivery plan.

Establish effective governance, manage risks and issues, and provide clear executive reporting.

Coordinate launch preparation, operational handover and early post-launch stabilization.

Essential Experience and Capabilities

Demonstrated hands-o-n experience in designing, implementing and launching savings products within banking, insurance or a comparable financial services environment.

Strong understanding of the savings product lifecycle, including product features, customer onboarding, servicing, operational readiness and post-launch performance.

Proven ability to lead complex programs involving multiple functions and external partners.

Strong ownership, structured delivery discipline, sound judgment and a proactive approach to resolving issues.

Excellent interpersonal, stakeholder management and executive communication skills.

Preferred Profile

Arabic speaker with strong English communication skills.

Previous experience launching savings or comparable financial products in Saudi Arabia, with practical familiarity with the relevant regulatory environment.

Experience working with public sector or social insurance institutions.

Vertical:

Technology