Pre-Sales Engineer (AV Solutions)

Jobs for Humanity; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading solutions provider is seeking a Pre-Sales Engineer (AV Solutions) in Jeddah to oversee account penetration and deliver technical presentations. The ideal candidate will have 5 years of experience in audio-visual systems and will support the sales team with technical inquiries and project implementations. Responsibilities include customer training, liaising with project teams, and providing guidance on technical solutions. This role requires collaboration and a commitment to customer success.

Qualifications

• 5 years experience in audio-visual systems as a pre-sales engineer.
• Ability to articulate requirements and expectations clearly.
• Results/performance-oriented with sound professional ethics.

Responsibilities

• Oversee account penetration leveraging products and services.
• Prepare and deliver customer training and technical presentations.
• Act as the technical point of contact for the sales team.

Skills

Audio-visual systems knowledge

Customer training

Technical presentations

Account management

Team collaboration

Job description

Company Description

My client a Saudi group active in Smart Spaces Solutions hiring a Pre-Sales Engineer (AV Solutions) in Jeddah. Reporting to Sales Manager, you will oversee account penetration by leveraging products and services. Below more details:

Job Description

• Oversee account penetration by leveraging products and services.
• Prepare and deliver basic and advanced customer training and technical presentations.
• Act as the escalation point of contact for other team members.
• Conduct account reviews and regional sales planning meetings.
• Traveling to various unanticipated locations as required.
• Liaise with the Account Team and Service Delivery Team on customer projects.
• Work with customers and engineers to assess customer needs and to determine system requirements and solution designs.
• Act as a technical point of contact for sales team; provide guidance and training on the technical aspects of the products.
• Participate in monthly partner training presentations.
• Assist customers with Proof-of-Concept project design, implementation, and documentation.
• Assist customers with technical questions via Live Chat.
• Help create RFP and RFI responses.
• Support the account managers by developing a firm understanding of their customer’s technical dilemma(s) and providing a technical solution.
• Quickly identify whether Company’s product line will be able to solve the issues being presented by the customer.
• Travel with field account managers to on-site sales opportunities, partner training, and trade shows.

Qualifications

• 5 years experience in audio-visual systems as a pre-sales engineer
• Ability to articulate requirements and expectations clearly and assertively
• Results/performance orientation
• Sound references and demonstrable core professional ethics
• Comfortably working in a collaborative environment (teamwork)
• Structured thinker and communicator
• Ownership and driver to completion (personal commitment)