Pharmacy Operations Manager - Patient Access & Quality

al ahmady medical complex & solutions; Saudi Arabia; On-site; SAR 268,000 - 357,000; Full time

Job summary

Al Ahmadi Medical Group is seeking an experienced Pharmacy Manager to lead daily operations, ensure continuous service, and drive high‑quality patient care in Saudi Arabia. The role emphasizes strong operational leadership, safe dispensing, inventory optimization, and timely reporting of performance metrics.

You will supervise pharmacists, technicians and support staff; manage schedules and attendance; optimize insurance workflows and pharmacy information systems; monitor KPIs and regulatory

Qualifications

• Bachelor's degree in Pharmacy or PharmD.
• Valid SCFHS professional classification and registration.
• Minimum of five years of pharmacy experience.
• At least two years of supervisory or pharmacy-management experience.
• Strong knowledge of pharmacy operations and inventory control.
• Good knowledge of insurance and NPHIES workflows.
• Experience using pharmacy information systems.
• Strong leadership, analytical, reporting and problem-solving skills.

Responsibilities

• Manage daily pharmacy operations and ensure continuous service coverage.
• Supervise pharmacists, technicians and support staff.
• Prepare work schedules and monitor attendance and productivity.
• Ensure the safe and accurate dispensing of medications.
• Monitor inventory, shortages, slow-moving items and near-expiry stock.
• Improve medication availability and reduce waste and unnecessary inventory.
• Manage pharmacy-related insurance and NPHIES workflows.
• Follow up on rejected, pending and uncollected prescriptions.
• Monitor pharmacy revenue, prescription capture rate and operational KPIs.
• Ensure regulatory, quality and accreditation compliance.
• Improve patient experience and reduce prescription waiting time.
• Prepare weekly and monthly performance reports.

Skills

Leadership

Analytical

Reporting

Problem-solving

Education

Bachelor's degree in Pharmacy or PharmD

Tools

Pharmacy information systems

Job description

Al Ahmadi Medical Group is seeking an experienced Pharmacy Manager to lead daily operations, ensure continuous service, and drive high‑quality patient care in Saudi Arabia. The role emphasizes strong operational leadership, safe dispensing, inventory optimization, and timely reporting of performance metrics.

You will supervise pharmacists, technicians and support staff; manage schedules and attendance; optimize insurance workflows and pharmacy information systems; monitor KPIs and regulatory