Partnership Manager - MENA & India

Insider.; Makkah Region; On-site; SAR 112,000 - 188,000; Full time

Job summary

A leading B2B SaaS company is seeking a Partnership Director to build and manage commercial relationships with channel partners in the MENA region. The role involves collaborating with internal teams to execute partnership strategies that drive growth and ensure the success of partner offerings. Ideal candidates will have 5+ years in partner sales, strong analytical skills, and a BS/BA degree. Benefits include international networking opportunities and a diverse work environment.

Benefits

Unlimited global networking opportunities

Access to training resources

Flexible dress code

Qualifications

• 5+ years in partner sales and business development, particularly in SaaS.
• Experience with managing relationships with digital agencies and consultancies.
• Strong project management skills to handle multiple projects.

Responsibilities

• Build a Solution Partner ecosystem for your region.
• Develop commercial relationships with regional partners.
• Collaborate with partners to create joint value propositions.
• Ensure Insider teams are enabled on partner offerings.

Skills

Partner sales experience

Business development

Analytical skills

Project management

Solution Selling understanding

Content creation

Education

BS/BA degree

Job description

About Insider

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have celebrated our $500M Series E funding round, led by General Atlantic. We have unlocked unicorn status following our Series D round and are backed by top investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oréal, Singapore Airlines, Virgin, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and more. Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023, among other recognitions. Our team operates in 27+ countries with a commitment to social impact through initiatives like 100Projects SheCodes, SheLeads, and SheMarkables.

Behind these achievements is a talented team that moves fast and agile, creates cutting-edge products, and aims to make an impact. If you want to join us on this journey, keep reading.

Role Overview

The Partnership Director will drive Insider’s growth through forming and managing mutually beneficial commercial relationships with Insider’s Channel Partners (both Solution Partners and Technology Partners) in the MENA region (Middle East, Africa & India).

You will work cross-functionally with marketing, sales, onboarding and customer success teams to execute GTM partnership strategies and programs that drive partner selection, onboarding, enablement, and business through and with channel partners (System Integrators, Digital Agencies, Full Service Consultancies & Managed Service Providers) in your region. You will also drive GTM activities with high-priority Technology Partners (ISVs) in the region. A thorough understanding of Insider’s product capabilities, sales processes, and partner ecosystem is required to ensure the GTM engine is primed to collaborate with strategic partners and drive mutual growth.

Responsibilities

• Build a Solution Partner ecosystem (System Integrators, Digital Agencies, Full Service Consultancies, Managed Service Providers, and Independent Software Vendors) aligned with your region’s ideal customer profile and target accounts
• Develop commercial relationships with Partners in the region
• Collaborate with Partners to build joint value propositions
• Ensure Insider sales & customer success teams in the region are enabled on the partner’s offering and the joint value proposition
• Ensure partners’ sales & customer success teams understand Insider’s offering and the joint value proposition
• Develop and manage business plans to drive business through and with partners
• Collaborate with regional sales teams to support new acquisitions and expansion deals with the help of partners
• Generate leads and manage pipeline generated through and with partners
• Collaborate with internal teams to grow channels for Insider: Sales, Marketing, Onboarding & Customer Success
• Leverage partners to continually enhance Insider’s brand recognition
• Collaborate with regional field marketing to drive co-marketing activities at Insider events and sponsored trade shows
• Work with Insider global offices to improve partnership practices, grow the partner portfolio, create GTM plans, and manage growth opportunities

Qualifications

• BS/BA degree required
• 5+ years of experience in partner sales and business development; prior leadership experience in SaaS and managing relationships with digital agencies, consultancies, system integrators, and ISVs
• High level of business acumen with strong analytical skills
• Deep understanding of Solution Selling and the value Partners bring to Insider’s growth
• Strong ability to create high-quality, customer-facing content including presentations and datasheets
• Excellent project management skills; able to manage multiple ongoing projects to meet deadlines
• Experience managing executive relationships with partners (SIs, DAs, FSCs, MSPs, ISVs)
• Ability to set clear targets with partners and develop plans to achieve them
• Demonstrated ability to work cross-functionally with both large and smaller channel partners
• Experience with B2B SaaS business model; experience in the marketing technology space preferred but not required

Benefits and Culture

• Opportunity to work in an international, diverse, and inclusive environment
• Join an industry shaping the future of customer experiences
• Unlimited global networking opportunities
• Shareowner option for eligible employees
• Access to training resources and Udemy’s business plan with thousands of courses
• Opportunity to share skills, deliver training, and run workshops
• Engaging team activities and a flexible dress code

We provide equal opportunity in a zero-discrimination workplace and welcome everyone regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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