Outlets Manager

InterContinental Hotels Group; Riyadh Region; On-site; SAR 262,000 - 338,000; Full time

Job summary

An iconic hotel property in the Riyadh Region is seeking a highly experienced Multi-Outlet Manager to lead the transformation of its dining experience. This strategic role involves overseeing multiple outlets at a flagship location while launching an exciting new restaurant concept in 2026. The ideal candidate will have a proven track record in multi-outlet or restaurant leadership, with a strong focus on guest satisfaction, team leadership, and high-end service delivery. A diverse work environment and competitive benefits are part of the opportunity.

Benefits

Competitive salary and bonus incentives

Discounted stays worldwide

Continuous development through training programs

Qualifications

• Proven track record in multi-outlet or restaurant leadership roles, preferably in luxury or branded environments.
• Strong experience in high-end service delivery and guest satisfaction management.
• Skilled in team leadership, training, and development.

Responsibilities

• Ensuring exceptional service delivery at every guest touchpoint.
• Leading by example, motivating your team, and building a strong service culture.
• Managing inventory, controlling costs, and ensuring profitability.

Skills

Multi-outlet leadership

Guest satisfaction management

Team leadership and development

Excellent communication

Problem-solving under pressure

Cross-cultural experience

Detail-oriented

Fluent in English

Arabic language skills

Job description

An ideal step towards becoming an F&B Manager

We are seeking a highly experienced and driven Multi-Outlet Manager to lead the transformation of our dining experience at InterContinental Riyadh— an iconic property entering a bold new chapter.

With a major renovation underway and an exciting new restaurant concept launching in 2026, this role is not just operational — it’s strategic. You’ll be instrumental in redefining luxury dining for a new generation of guests.

This is not a routine restaurant manager role. It's a unique opportunity to oversee multiple outlets at a flagship IHG property while preparing to launch and elevate new F&B concepts. You will be working alongside visionary leaders and top-tier culinary talent — making this the perfect platform for your next big step toward F&B Manager .

Responsibilities

• Ensuring exceptional service delivery at every guest touchpoint — from first greeting to final farewell
• Leading by example, motivating your team, and building a strong service culture
• Collaborating with culinary and beverage teams to deliver consistency, creativity, and quality
• Driving revenue through promotions, upselling, and innovation
• Playing a key role in the launch of our new restaurant concept in 2026
• Managing inventory, controlling costs, and ensuring profitability
• Upholding food safety and hygiene standards at all times.

Qualifications

• Proven track record in multi-outlet or restaurant leadership roles, preferably in luxury or internationally branded environments
• Strong experience in high-end service delivery and guest satisfaction management
• Skilled in team leadership, training, and development
• Excellent communication and organizational skills
• Ability to remain composed under pressure and solve problems with a guest-first mindset
• Experience working across cultures and in international hospitality settings
• Passionate about quality, detail, and guest engagement
• Fluent in English; Arabic is a plus

Benefits

• Competitive salary and bonus incentives
• Access to IHG’s global colleague benefits, including discounted stays worldwide
• Continuous development through IHG’s world-class training programs
• A role in a landmark hotel’s transformation journey.
• A diverse, inclusive, and empowering work environment.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.