Operations & Growth Leader — Sales, Marketing & CX

OneJar; Dhahran Compound; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading payment services firm in Saudi Arabia is seeking an Operating Manager to oversee operational and commercial functions. The role requires strong leadership to manage sales, marketing, and customer operations, ensuring compliance with local regulations. Candidates should have 8-12+ years of experience, particularly in Saudi Arabia. This position offers a strategic opportunity to contribute to business growth and operational efficiency.

Qualifications

• 8–12+ years of experience in operations, commercial leadership, or general management.
• Proven leadership in managing Sales, Marketing, and Customer Operations.
• Experience in Saudi Arabia preferred.

Responsibilities

• Oversee daily operations and ensure service quality.
• Lead and scale the Sales and Marketing functions.
• Manage customer experience from onboarding to support.
• Identify and drive new business opportunities.
• Ensure compliance with local regulatory requirements.
• Contribute to business planning and growth forecasting.
• Prepare operational and performance reports.

Skills

Operational and commercial mindset

Leadership

Stakeholder management

Data-driven decision making

Performance management

Education

Bachelor’s degree in Business Administration

MBA or executive education

Job description

A leading payment services firm in Saudi Arabia is seeking an Operating Manager to oversee operational and commercial functions. The role requires strong leadership to manage sales, marketing, and customer operations, ensuring compliance with local regulations. Candidates should have 8-12+ years of experience, particularly in Saudi Arabia. This position offers a strategic opportunity to contribute to business growth and operational efficiency.