Nexthink DEX Expert- Riyadh, KSA

DeepSource Technologies; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

DeepSource Technologies is seeking a Nexthink DEX Expert to manage and support the Nexthink Digital Employee Experience platform across enterprise environments. You will design, implement, administer, optimize, and monitor the platform to improve the digital employee experience.

Responsibilities include designing Nexthink solutions, maintaining the platform, troubleshooting issues, and guiding enterprise customers on using Nexthink capabilities effectively to continuously enhance performance.

Qualifications

• Hands-on Nexthink DEX design, implementation, admin, optimization, and support.
• Experience deploying Nexthink in enterprise customer environments.
• Strong troubleshooting and technical support skills.
• Ability to manage Nexthink environments independently.
• Proven experience with Nexthink and Digital Employee Experience platforms.

Responsibilities

• Design and implement Nexthink DEX solutions across enterprise environments.
• Administer and maintain the Nexthink platform.
• Optimize Nexthink configurations and platform performance.
• Monitor and support the Digital Employee Experience environment.
• Support enterprise customers in utilizing Nexthink capabilities effectively.
• Troubleshoot and resolve Nexthink-related issues.
• Continuously optimize the platform to improve the overall digital employee experience.
• Provide technical support and guidance related to Nexthink DEX.
• Manage Nexthink environments independently.

Skills

Nexthink DEX

DEX expertise

Troubleshooting

Technical support

Independent work

Tools

Nexthink Platform

Job description

We are looking for a Nexthink DEX Expert to manage and support the Nexthink Digital Employee Experience (DEX) platform across enterprise customer environments.

The role will be responsible for the design, implementation, administration, optimization, and support of the Nexthink platform, ensuring effective monitoring and improvement of the digital employee experience.

Key Responsibilities

• Design and implement Nexthink DEX solutions across enterprise environments.

• Administer and maintain the Nexthink platform.

• Optimize Nexthink configurations and platform performance.

• Monitor and support the Digital Employee Experience environment.

• Support enterprise customers in utilizing Nexthink capabilities effectively.

• Troubleshoot and resolve Nexthink-related issues.

• Continuously optimize the platform to improve the overall digital employee experience.

• Provide technical support and guidance related to Nexthink DEX.

• Proven experience working with Nexthink and Digital Employee Experience (DEX) platforms.

• Hands-on experience in Nexthink design, implementation, administration, optimization, and support.

• Experience working within enterprise customer environments.

• Strong troubleshooting and technical support capabilities.

• Ability to manage and optimize Nexthink environments independently