Network Field Engineer

Join Solutions; Jeddah; On-site; SAR 48,000 - 90,000; Full time

Job summary

A local technology company in Jeddah is seeking a Network Field Engineer, preferably a Saudi National. Responsibilities include laying optical fiber, troubleshooting network connectivity, and providing technical assistance. Candidates should possess a bachelor's degree in electrical/electronic communication engineering and have knowledge of IP networking and various protocols. Certifications like CCNA or CCNP are preferred, and relocation to Jeddah is required.

Qualifications

• Bachelor's degree or diploma in a relevant engineering field.
• Basic knowledge of IP networking and telephony.
• Understanding of VLAN, VTP, and Spanning Tree protocols.
• Familiar with VLAN, VTP, and Spanning Tree.
• Certifications such as CCNA/CCNP/ITIL are a plus.

Responsibilities

• Provide technical assistance to support groups.
• Resolve technical problems for established networks.
• Document network issues and solutions.
• Install and maintain network components as directed.
• Document network problems and resolutions for future reference.
• Assists in the running of email, anti-spam and virus protection.
• Maintains records including problem documentation and actions taken.
• Escalates risks and issues to the Network Team Lead.

Skills

Technical Assistance

Troubleshooting

Networking Knowledge

Problem Resolution

User Environment Setup

Audio/Visual

Video conferencing

Education

Bachelor’s degree / Diploma in Electrical / Electronic Communication Engineering

Tools

CCNA Certification

CCNP Certification

ITIL Certification

Job description

We are looking for a NetworkField Engineer “Saudi National” To be responsible for Laying of Optical Fiber and Termination on the Patch Panels and/or Switches/Routers. Troubleshooting of Structured Cabling (Copper and/or Fiber) in case of connectivity problems.

Responsibilities

• Provides technical assistance to first and third tier support groups and department end users.
• Helps analyze and resolve technical problems for established networks.
• Provides assistance and handles technical network problems and emergencies.
• Assists in identifying problems across multi-platform distributed network environment.
• Installs, configures and maintains network components as directed by team lead.
• Establishes user profiles, user environments, directories, and security for networks.
• Document network problems and resolutions for future reference.
• Assists in the running of email, anti-spam and virus protection.
• Assists in the analysis and resolution of wide range Network faults.
• Reports network operational status by gathering information as directed.
• Maintains records including problem documentation and actions taken.
• Escalates any risks and issues to the Network Team Lead.
• Interacts with and influences department/project team members.
• Determines when issues should be escalated to a higher level.
• Performs a broad range of work, sometimes complex and non-routine, in a variety of environments

Requirements

• Bachelor’s degree / Diploma in Electrical / Electronic Communication Engineering.
• Out of work for more than 3 months.
• Based in Jeddah or ready to relocate to.
• Basic knowledge of IP networking & telephony, Audio/Visual & Video conferencing systems.
• Must have technical knowledge with the following technologies and protocols: VLAN, VTP, Spanning Tree.
• One of the following certifications are preferred: CCNA, CCNP, ITIL.