Logistics Support Representative III

Omega International Services LLC; Saudi Arabia; On-site; SAR 111,600 - 167,400; Full time

Job summary

A leading aviation support company in Saudi Arabia is seeking a Logistics Support Representative. This role involves customer interaction, inventory management, and problem-solving skills. Ideal candidates will have a solid educational background and experience, with the ability to lift equipment and comply with safety regulations. The position offers an opportunity to contribute to logistics operations in a dynamic environment.

Qualifications

• 6+ years of related work experience or equivalent education/experience.
• Ability to lift 25 Kg or more.
• Willingness to wear personal protective equipment.

Responsibilities

• Follow directives and safety regulations.
• Resolve inventory discrepancies.
• Provide guidance to less experienced representatives.
• Monitor logistics system performance.
• Solicit customer feedback for service improvement.
• Conduct ad-hoc training for staff.

Skills

Personal integrity and moral character

Clear and accurate communication

Good rapport with customers

Listening skills

Perseverance in problem-solving

Education

Bachelor's degree

Master's degree

Tools

Inventory management systems

Job description

The LSR position requires a combination of technical knowledge, investigative skills, attentiveness, assertiveness and tact. Must be willing and able to travel to various locations on short notice at the customers' discretion and in accordance with the performance work statement

Qualification, Experience and Competencies

The Logistics Support Representative is the face of SRSC to our Customer, so it is important you develop and maintain the following qualities throughout your career:

• Personal integrity and moral character
• The ability to express oneself clearly and accurately in verbal and written communications.
• The ability to generate and maintain a good rapport with the customer.
• The ability to be a good listener and to absorb every detail of an issue.
• Perseverance and determination in resolving problems for your customer.

Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience. Previous experience with inventory management systems.

Other requirements include:

• Ability to lift twenty-five (25) Kg or more.
• Ability to wear all personal protective equipment.
• Ability to sit for extended periods of time.

THIS REQUISITION IS FOR SAUDI NATIONALS

Responsibilities & Duties

• Follow Management Directives, Departmental Guidelines, Field Service Alerts, and all Company Policies and Procedures; Follow all company safety regulations and any/all local safety regulations.
• Research, identify and resolve customer supply support system inventory discrepancies.
• Investigate total platform vehicle demand management, replenishment and electronic data systems.
• Receive general direction for work that is reviewed upon completion for adequacy in meeting objectives.
• Provides guidance to less experienced logistics representatives.
• Monitor logistics system performance and provide accurate data entry.
• Collect supply data, evaluates supply system procedures, perform analysis and document trends.
• Solicit customer feedback and take actions to improve satisfaction with company services.
• Develop and conduct adhoc training.
• Manage field office resources and maintain company presence.
• Prepare required company reports.
• Represent the company with military customers to plan, budget, and schedule support programs.
• Participate in determining objectives of assignment; plans, schedules and arranges own activities to accomplish those objectives.
• Use specialized knowledge of customers' market to support SRSC products and services.
• Interface with and military customers, equipment suppliers, transportation providers, OEM engineering and manufacturing organizations to ensure delivery of support products and services.
• Develop knowledge of on-site supply activities required to meet contracted performance commitments.
• Analyze and provide the customer solutions to complex supply-related questions involving spares, repairs, or processes.
• Knowledge of procurement requirements, inventory operations, property management, Occupational Safety and Health Agency (OSHA) requirements, materials handling equipment, shipping and receiving operations, hazardous materials shipping, traffic management operations, export control, and packaging.
• Research, identify and resolve customer inventory discrepancies. Investigate total platform vehicle demand management and replenishment.
• Manage company resources to ensure customer value.

Saudi Rotorcraft Support Company Ltd P.O. Box 395104,

King Khalid International Airport Industrial Zone,

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