Last Mile Manager

Afaq - Warehouse Branch; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading logistics firm in the Riyadh Region is seeking an Operations Manager to launch and scale their operations. In this role, you will manage fulfillment operations and lead teams to ensure high productivity and safety standards. Key responsibilities include analyzing performance, implementing improvements, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree, 3+ years in management, and flexibility to work varied hours. This position offers a dynamic work environment within a rapidly expanding service framework.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 3+ years of employee and performance management experience.
• Work a flexible schedule including weekends, nights, and holidays.
• 3+ years of performance metrics or process improvement experience.

Responsibilities

• Promote a culture of safety and well-being.
• Analyze and implement corrective actions for quality and productivity.
• Support and lead a team while handling administrative work.
• Analyze performance for process improvements.
• Collaborate to standardize shift processes.

Skills

Project management

Analytical skills

Team leadership

Performance management

Flexible scheduling

Education

Bachelor's degree or equivalent

2+ years of Amazon experience

Job description

Overview

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service. The successful candidate will be responsible for Fulfillment Operations and select other cross functional start-up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre-launch tasks, and being accountable for building results on launch until sustained phase. They will be a natural self-starter who is comfortable leading large, complex facility projects. They will have a true hands-on approach, strong project management skills, and be an effective communicator. Post the launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers.

In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects and procurement and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Responsibilities

• Promote a culture of safety and well being
• Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Collaborate with other managers to standardize shift processes

Qualifications

• Bachelor0s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 3+ years of employee and performance management experience
• Work a flexible schedule including weekends, nights, and holidays
• 3+ years of performance metrics, process improvement or lean techniques experience

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