ICQA Supervisor

Afaq - Warehouse Branch; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A logistics firm seeks a Supervisor in Jeddah, Saudi Arabia, to oversee daily operations and ensure team productivity. Responsibilities include managing safety protocols, performance metrics, and mentoring team members. Candidates should have at least 1 year of experience with Microsoft Office and be able to lift up to 49 pounds. The role requires strong problem-solving skills and the ability to work flexible shifts, including weekends. This position involves working 40 hours a week and is integral to fostering a high-performance culture.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Ability to lift up to 49 pounds and stand/walk for 12-hour shifts.
• Experience working with performance metrics.

Responsibilities

• Supervise daily activities ensuring safety and quality.
• Drive results and develop improvement strategies.
• Mentor and train team members for optimized performance.

Skills

Microsoft Office products

Communication

Analytical problem solving

Teamwork

Metric tracking

Education

High school or equivalent

Tools

Warehouse Management Systems (Highjump)

Job description

As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcingVoici your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategicリンのプラン, Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.

Qualifications

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Honest with highest integrity; Dedicated to quality and high standards; Supportive of values following policies and procedures; Positive, ambitious, energetic, hardworking with a strong work ethic;hältnische值: کاری داریم؛ Able to communicate effectively and take direction; Dependable, responsible, reliable and mature; Exceptional listener who is well organized and has an eye for detail; Able to work in a team environment, provide honest and direct feedback; Able to handle ambiguity, changing priorities and use good judgment in stressful situations; Experienced with performance metrics; Analytical with problem solver abilities; Self-motivated, structured, accurate, result driven, ready to improve and open to change; Proven history of illustrating a dedication to meeting requirements of internal and external customers, responding to all requests promptly, thoroughly and timely; Ability to multi-task, handling multiple issues; Experienced in MS Office, other operating systems, warehousing systems and applications such as Warehouse Management Systems (Highjump);

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