Hospitality Consultant - AHLEI

SHC; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality organization in Riyadh is seeking a Hospitality Consultant specializing in AHLEI standards. In this role, you will deliver professional training and advisory services to enhance service quality and operational efficiency. Your responsibilities include designing training programs, assessing operations, and recommending improvement strategies. The ideal candidate holds a Bachelor's degree in Hospitality Management, has 3-5 years of relevant experience, and excellent communication skills in English and Arabic. Willingness to travel is required.

Qualifications

• Bachelor’s degree in Hospitality Management or related field; AHLEI certification or equivalent preferred.
• 3-5 years of experience in hospitality consulting, training, or management.
• Strong understanding of AHLEI standards and hospitality industry best practices.
• Experience designing and delivering training programs and certifications.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.

Responsibilities

• Conduct needs assessments for clients’ operations.
• Design, develop, and deliver training programs aligned with AHLEI guidelines.
• Recommend strategies to enhance guest experiences and ensure compliance.
• Monitor industry trends and maintain client relationships.
• Collaborate with teams to implement and evaluate training programs.

Skills

AHLEI standards

Hospitality management

Communication skills

Analytical skills

Multilingual proficiency

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Microsoft Office

Training platforms

Job description

As a Hospitality Consultant specializing in AHLEI standards, you will provide professional training and advisory services to hospitality organizations to enhance service quality and operational efficiency. You will design, develop and deliver training programs aligned with AHLEI guidelines for hotel and restaurant staff. Additionally, you will assess clients’ operations, identify areas for improvement, and recommend strategies to enhance guest experiences and ensure compliance with industry standards. This role requires strong knowledge of hospitality management, AHLEI certifications, and exceptional communication skills. Responsibilities include conducting needs assessments, customizing training content, delivering workshops and certification courses, advising on best practices, monitoring industry trends, maintaining client relationships, and collaborating with cross-functional teams to ensure successful implementation and evaluation of training programs.

• Bachelor’s degree in Hospitality Management or related field; AHLEI certification or equivalent preferred.
• 3‑5 years of experience in hospitality consulting, training, or management.
• Strong understanding of AHLEI standards and hospitality industry best practices.
• Experience designing and delivering training programs and certifications.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Proficient in both English and Arabic; additional languages are a plus.
• Strong analytical skills and ability to evaluate operations and recommend improvements.
• Proven ability to manage multiple client projects and meet deadlines.
• Proficient with Microsoft Office and training platforms.
• Willingness to travel to client sites as required.