Global ITSM Consultant - Implementations & Advisory

IFS; Riyad Al Khabra; On-site; SAR 60,000 - 80,000; Full time

Job summary

A global technology company is seeking an ambitious ITSM Application Consultant. In this role, you will lead IFS product implementations, guiding customers through the effective use of AI-driven solutions. The position requires strong project implementation skills and the ability to articulate customer needs while providing expertise in the ITSM domain. Join a diverse team focused on innovation and customer satisfaction, with opportunities for international exposure and professional growth.

Benefits

Commitment to sustainability

Diverse working environment

Qualifications

• Proven history delivering ITSM Solutions in a similar role.
• Proven ability to lead and influence teams, customers, and partners.
• Strong problem-solving ability and strategic thinking.

Responsibilities

• Guide customers to improve their business with IFS solutions.
• Understand customer's business and maintenance practices.
• Steer solution definition for the ITSM portion.

Skills

Project implementations

Business process mapping

Problem-solving

Analytical skills

Stakeholder management

Communication skills

Fluency in English

Education

Academic background in Engineering, Business, or Information Technology

Tools

Cloud-based solutions

ITSM products

Job description

A global technology company is seeking an ambitious ITSM Application Consultant. In this role, you will lead IFS product implementations, guiding customers through the effective use of AI-driven solutions. The position requires strong project implementation skills and the ability to articulate customer needs while providing expertise in the ITSM domain. Join a diverse team focused on innovation and customer satisfaction, with opportunities for international exposure and professional growth.