Front Office Manager

Grand Hyatt; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel in Al Khobar is seeking an experienced Assistant Director of Rooms to oversee Front Office operations. The role involves ensuring adherence to brand standards, managing guest services, and supporting the Director of Rooms. Ideal candidates will have a background in Hospitality and at least 2 years of relevant experience.

Qualifications

• Minimum 2 years of work experience as an Assistant Director of Rooms or Front Office Manager.
• Good problem-solving, administrative, and interpersonal skills are essential.

Responsibilities

• Responsible for efficient running of the department per Hyatt's standards.
• Manage Front Office operations including Front Desk and Business Centre.

Skills

Problem-solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism Management

Job description

Organization

Grand Hyatt Al Khobar

Summary

• You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.
• Assist the Director of Rooms in delivering the brand promise by managing the Front Office operations, including the Front Desk, Front Service (parking and hotel entrance), Communications Centre, Business Centre, and Regency or Grand Club.

Qualifications

Ideally hold a university degree or diploma in Hospitality or Tourism Management. A minimum of 2 years of work experience as an Assistant Director of Rooms or Front Office Manager is required. Good problem-solving, administrative, and interpersonal skills are essential.