EV Aftersales Director - Strategy & Growth

Antal International; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A global recruitment agency is looking for a senior professional to oversee strategic and operational objectives for aftersales business. Responsibilities include managing the annual business plan, negotiating with vendors, developing performance indicators, and ensuring staff training. The ideal candidate will have strong decision-making skills and be effective in problem solving within dynamic environments. This role requires regular visits to workshops and clear communication for team engagement and performance improvement.

Responsibilities

• Define and derive strategic and operative objectives.
• Create inputs for the annual business plan and assist in the annual budget.
• Develop performance indicators for Service and Parts based on corporate strategy.
• Implement budget for aftersales business.
• Negotiate with vendors to improve cost structure.
• Engage associates through training and relationship building.
• Monitor daily KPI's for each AM and PAC in region.
• Visit workshops to coach and provide direction to staff.
• Maintain educational standards on best practices in automotive service.
• Ensure aftersales department certification to standards.
• Communicate clearly to ensure effective aftersales units.
• Implement creative problem-solving methods in decision-making.

Job description

A global recruitment agency is looking for a senior professional to oversee strategic and operational objectives for aftersales business. Responsibilities include managing the annual business plan, negotiating with vendors, developing performance indicators, and ensuring staff training. The ideal candidate will have strong decision-making skills and be effective in problem solving within dynamic environments. This role requires regular visits to workshops and clear communication for team engagement and performance improvement.