Director PR Commercial Excellence

BUPA Arabia; Jeddah; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading healthcare organization in Saudi Arabia is seeking a professional to enhance operational capabilities for the Provider Relations department. This role focuses on aligning functional strategies with business objectives, improving project execution, and facilitating stakeholder engagement. Candidates should expect to manage strategic initiatives and implement innovative changes within the organization. This position provides an opportunity for impactful contributions to healthcare solutions.

Responsibilities

• Lead improvements in operational capabilities for the Provider Relations department.
• Support the implementation of strategy through effective project management.
• Facilitate stakeholder engagement during innovation projects.

Job description

Overview

Leading required improvements of operational capabilities for PR department to ensure the functional strategic direction of Provider Relations is followed

Functional Strategy

• Design functional strategy for the department in alignment with business strategy
• Convert functional strategy into key strategic initiatives through proper work streams to ensure flawless execution of the functional strategy
• Define governance frameworks for monitoring and delivery of the work streams outcomes
• Coordinate & align the strategic priorities in line with resource allocations; support the business in managing the implementation of strategic plans.

Business Transformation

• Support implementation of strategy by improving the operational capabilities of the team.
• Convert work streams into projects and provide an end to end project management for each of the project to ensure timely execution.
• Implement the mechanisms/technologies by which strategic work streams outcome measures can be tracked

Innovation Planning

• Assess the influences, interests and attitudes of the key stakeholders and align the communication and engagement plan accordingly.
• Ensure proactive, day-to-day stakeholder engagement, building on positive feedback and identifying any barriers/resistance to change during innovation projects implementation
• Track how well innovation projects are being delivered and monitor the capacity of the organisation to cope with the level of change being introduced.

Partnership Programme

• Plan and design of strategic programmes confirming the outputs to be delivered, alongside the appropriate outcomes
• Effective co-ordination of all projects and their interdependencies, both within and external to the programme
• Create governance frameworks, including the approach to effective planning, monitoring and delivery of the programme’s outcomes

Data Analytics & Reporting

• Leading reporting of functional KPIs to ensure teams are delivering required outcomes
• Analysis of providers’ claims to assess cost management initiative effectiveness in controlling inflation
• Detailed analysis of providers financial and overall market analysis/segmentation
• Reconciliation of all financial KPIs with key business stakeholders (finance, commercial analysis, etc.)

People management

• Ensure and facilitate goal setting; manage and constantly review individual performance
• Provide regular feedback, coaching and development
• Motivate, empower and enable direct reports by providing the necessary tools and support required to achieve the organizational development objectives