Director, Marketing Services

Visa; Riyadh; On-site; SAR 350,000 - 570,000; Full time

Job summary

Visa is seeking an experienced client leader to grow and deliver Marketing Services in Saudi Arabia. You will manage a portfolio of key accounts and work with account executives and client stakeholders to shape and deliver marketing engagements across financial institutions, merchants and fintechs.

The role requires consultative, analytical, and collaborative skills, with the ability to translate client needs into practical programmes and measurable outcomes.

Qualifications

• 12+ years of work experience with a bachelor's degree or 10+ years with an advanced degree.
• Experience in client marketing, consulting, or marketing services.
• Strong governance, risk management and financial acumen.

Responsibilities

• Lead multiple concurrent client engagements and partner with Account Executives.
• Identify and shape marketing engagements across financial institutions, merchants and fintechs.
• Ensure disciplined delivery from scoping to close-out with clear governance.
• Coordinate cross-functional teams across Visa and delivery partners.
• Translate client requirements into practical, measurable marketing programmes.

Skills

Client relationship mgmt

Project management

Marketing strategy

Stakeholder management

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree

Advanced degree (Masters/MBA/JD/MD)

Job description

Team Summary

Our marketing services business is a rapidly growing business and part of Visa s overall strategic growth priority to deliver value added services revenue through client engagements

About the role

Visa is looking for an experienced client leader to support the growth and delivery of Marketing Services in Saudi Arabia Reporting to the Senior Director Marketing Services KBO the selected candidate will lead a portfolio of key accounts and partner with Account Executives and client stakeholders to identify shape and deliver marketing engagements across financial institutions merchants and fintechs The role will work closely with Visa Consulting amp Analytics VCA Products Sales Finance Compliance Sourcing and Controllership to deliver marketing strategy brand advisory research and insights cardholder lifecycle marketing and end-to-end campaign execution The ideal candidate will combine exceptional client stakeholder management with strong project and commercial discipline The individual will manage multiple concurrent client engagements coordinate cross-functional contributors maintain clear governance and proactively manage scope dependencies risks issues budget and delivery quality The role requires a consultative analytical and collaborative approach with the ability to translate client requirements into practical marketing programmes and measurable outcomes The selected individual will contribute to the Saudi Arabia Marketing Services pipeline and financial plan support opportunity development with Account Executives and ensure disciplined delivery from scoping through close-out The role will serve as the primary day-to-day Marketing Services contact for assigned key accounts and escalat material commercial delivery compliance or reputational risks to the Senior Director This role will report to the Senior Director Marketing Services KBO

Essential Functions

Leading the Marketing Services relationship for assigned key accounts in Saudi Arabia building trusted relationships with client stakeholders and maintaining a clear understanding of their business objectives marketing priorities and success measures Partnering with Account Executives to identify qualify scope and progress Marketing Services opportunities contributing to account plans proposals statements of work and pipeline governance Managing multiple client projects simultaneously from initiation through delivery and closure with clear workplans milestones responsibilities budgets dependencies and decision points Applying effective project management disciplines including risk and issue management change control status reporting quality assurance governance forums and timely escalation Coordinating subject-matter experts and delivery partners across Visa Consulting amp Analytics Products Marketing Sales Finance and other supporting functions to provide a consistent One Visa client experience Ensuring each engagement follows Visa requirements for Compliance Legal Sourcing procurement information security privacy financial controls and third-party governance with complete and timely documentation Managing agencies vendors and other external partners where required including briefing scope control sourcing processes delivery oversight performance management and budget reconciliation Monitoring project economics revenue recognition inputs costs and margin maintaining accurate forecasts and providing concise updates on delivery progress risks client feedback and required decisions Visa requires at least 4 days in office expectations of these days will be confirmed by your Hiring Manager

QualificationsWhat you will need:

Minimum 12 years of work experience with a bachelor's degree or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD)Substantial experience in client marketing, consulting, marketing services, account management or another client-facing discipline, preferably in Saudi Arabia or the wider GCCExceptional client stakeholder management skills, with a record of building trusted relationships, managing expectations and navigating complex client organizationsStrong project management capability and experience leading multiple concurrent projects with different stakeholders, timelines, budgets and delivery modelsDemonstrated ability to establish governance, identify and mitigate risks, resolve issues, control scope and maintain delivery qualityExperience working with Compliance, Legal, Sourcing, procurement, Finance, Controllership, privacy, information security and third-party governance processesStrong consultative and commercial skills, including opportunity qualification, solution design, proposal development, scoping, contracting support and financial managementAbility to collaborate effectively with Account Executives, product teams, consultants, marketers, agencies and delivery partners in a matrixed environmentAbility to understand client and market strategies and translate data, insights and business needs into practical marketing programmesStrong critical thinking, problem-solving and analytical skills, with an outcomes-driven approach to measurement and reportingExcellent presentation, facilitation, speaking and writing skills, with the ability to communicate clearly with client and internal stakeholdersUnderstanding of payments, issuer marketing and cardholder lifecycle marketing, including digital acquisition, engagement and retentionExperience with digital and omnichannel campaign planning, execution and measurement, including marketing technology platformsHigh level of personal accountability, attention to detail and sound judgment, with the ability to operate effectively in a fast-paced environmentFluent spoken and written English and ArabicExperience managing agencies, vendors, budgets and delivery partners across complex client engagementsStrong financial acumen and the ability to maintain accurate forecasts, project economics and delivery documentation