Digital Analytics Insights Manager

Riyadh Air; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading airline in the region is seeking a digital analytics professional with over 6 years of experience. This role involves leading reporting and analytics for the digital ecosystem and ensuring accurate tracking of user interactions. Ideal candidates will have a strong understanding of platforms like Adobe Customer Journey Analytics and Contentsquare, along with a passion for optimizing digital performance. Join us and shape the future of air travel with your expertise.

Qualifications

• Minimum of 6 years' experience in digital analytics.
• Experience working across complex web and app environments.
• Proficiency in digital analytics platforms such as Adobe CJA and Contentsquare.

Responsibilities

• Lead reporting and analytics across the digital ecosystem.
• Validate key digital events and identify discrepancies.
• Explore automation opportunities in the analytics infrastructure.

Skills

Digital analytics

Performance reporting

Adobe Customer Journey Analytics (CJA)

Contentsquare

Data-driven decision-making

Education

Degree in a relevant field

Tools

Web/app analytics solutions

Job description

About the Company

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role

Are you a technically minded analytics professional who’s passionate about enabling data‑driven decisions through precise tracking and implementation?

Yours will be a role that leads all reporting and analytics across RX digital ecosystem to ensurecomplete, consistent, and accurate tracking of user interactions, enabling insight‑driven optimization of guest journeys, performance measurement, and campaign effectiveness.

Moreover, you will champion customer and data‑centric culture, leveraging advanced platforms like Adobe Customer Journey Analytics (CJA) and Contentsquare.

You’ll work closely with Digital Delivery teams, Product Owners, and cross‑functional stakeholders to translate business needs into data driven decision‑making.

Critically, you willbe responsible to support the implementation team by validating key digital events, identifying discrepancies, and flagging potential data gaps to ensure accurate data capture.

Beyond reporting, you’ll explore automation opportunities and scaling frameworks to future‑proof RX analytics infrastructure.

Drive innovation that matters, help us deliver smarter, more personalised customer experiences at scale.

About You

Degree qualified, you will demonstrate a minimum of 6 year's experience in digital analytics and performance reporting.

You’ll have experience working across complex web and app environments, dataLayer structures, and comprehensive digital analytics frameworks.

Importantly, you are proficient in digital analytics platforms, including Adobe Customer Journey Analytics (CJA), Contentsquare, and other web/app analytics solutions.

We’d love to hear from you even more if you can demonstrate experience applying AI‑driven insights to optimize digital performance.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking the Apply button. Our TalentAcquisition team will be reviewing applications shortly.